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Eva Fernandez

My father fractured his hip and came to Memorial Medical for physical rehabilitation. He also requires daily dialysis, and Fresenius has a contract with this facility, which made coordination much easier for our family. Overall, the hospitality and service here have been very good. My mother has been with my dad every day to advocate for him, especially as his dementia flared up during this experience. Throughout it all, communication has truly been key. Rosalind, the director, and Melissa, director of nursing have been excellent at listening to our concerns and were very quick to address and resolve anything that needed attention. We are also extremely grateful for Novelyn, Mireya, and Ms. Elsa — they have all been wonderful, caring, and supportive. Before coming here, I was honestly expecting the worst based solely on reviews. However, I’ve learned that forming opinions without firsthand experience or proper communication is not the best approach. Once concerns were voiced, they were taken seriously. Thank you to the staff for the care and professionalism shown to my father and our family during a very challenging time.

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Karina Escamilla

My father was admitted here for rehab, but please take my advice when I tell you. DO NOT TAKE YOUR LOVED ONES HERE! The place is filthy, the staff is rude, and unprofessional. His room had lots of ants, trash was never taken out until my mom would do it and tell them to take it out. His room didn’t have a door knob, it was just a dead bolt lock and if you closed it, it had to be pushed from the outside in to open it (rm 116). The CNA was trying to force my dad to eat, spilling his drink on him and leaving him all wet. He was there for 20 days and was receiving wound care. On the last day my mom walked in when they were about to do the wound care (they would always say they finished his WC when we would get there so we couldn’t unwrap it), and they said he needs to be sent to the hospital to check his foot. I don’t know what wound care did for those 20 days because the infection spread up his leg causing them to have to amputate it on Sept. 20th. The infection spread into his blood, caused strokes, and I lost my father Sept. 26th. Memorial Medical you failed us due to your negligence. I lost my father because you guys didn’t provide proper care. We went everyday during visiting hours and no medical staff would really check up on him. I am writing them because I am left with a piece of my heart missing while this trash place is still running and doing this to other families.

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Christina Bustamante

Memorial Medical has an excellent team. From nursing care to administration office directors. They have nice staff very welcoming team. Great place for individuals that need skilled therapy & LTC services.

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Justin Ingram

“The staff is top-notch, always going above and beyond to ensure residents feel comfortable and supported. The facilities are clean, modern, and well-maintained, with plenty of amenities to keep residents engaged and active. What really sets this place apart, though, is the genuine warmth and kindness of the staff. They truly care about the residents and it shows. Highly recommend for anyone looking for exceptional care and a home away from home."

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Lori Mccutchen

Reported on 7-8-25. Abuse and neglect of several residents in this nursing home, nursing staff is very unprofessional. Nursing home is dirty. Resident told me there things being stolen. Cold food. Not getting showers. Not getting meds. Clothes not being returned after washing.lno provided snacks for diabetic residents. Resident complaining wetting bed and covering it up and not changing the sheets.whole facility including residents rooms very dirty. Not providing hygiene for showers. Cna not grooming residents. This nursing home needs to be shut down ASAP. My son had no medical attention for scabies, my son told them for five days how much pain he was in. Had to call police. And Adult protection services. .