Normandy Terrace Nursing & Rehabilitation Center is a Medicare-certified nursing home located in San Antonio, TX. CMS overall rating: 1 out of 5 stars. Google rating: 3.7 out of 5 from 75 reviews. Accepts both Medicare and Medicaid.

Normandy Terrace Nursing & Rehabilitation Center

san antonio, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

841 Rice Rd

San Antonio, TX

Bexar County

Service Area

This nursing home is located in Bexar County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

Chain Affiliation

CREATIVE SOLUTIONS IN HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.49 / Industry Avg: 0.75

âš  Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.81 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 42.9% / Industry Avg: 20%

âš  Above average (lower is better)

All Nursing Staff Turnover RateFacility: 35.2% / Industry Avg: 35%

âš  Above average (lower is better)

Google Reviews

3.7
75 reviews
Miss Ann Flores

Miss Ann Flores

The staff at Normandy Terrace nursing home are consistently making sure each resident is taken care of. From administration to the medical staff food and laundry service and housekeeping are all doing a great job and everyone is very kind and welcoming and loving to the residence there. The nursing staff there is diligent about the Residents medical care. And mental well-being.

Verified Google review
cindy gonzalez

cindy gonzalez

i started here going on two years its had a ups and downs but what facility doesn't . Creating new things to do and getting residents ideas for activities and getting families involved and bonding with them its very important to stay communicated. looking forward for more memories to come .

Verified Google review
Aminata Kaba

Aminata Kaba

DeTrail Neal In the administration department was so kind and helpful! She answered all my questions and made me feel really confident that my loved one will be well taken care of in your facility! Her attentiveness is was very much appreciated.

Verified Google review
George Magjarevich Vargas

George Magjarevich Vargas

I don't do this very often but I wanted to post a review on Normandy Terrace because we had such a great experience. I was dealing with Gabriella and Lisa the director of nursing. We needed assistance on where to send my loved one and Gabriella and Lisa was extremely kind caring and helpful. She gave my wife and I a tour of the facility and it is an amazing place we really loved it. Unfortunately we were not able to place my mother-in-law there she ended up passing in the hospital. I would highly recommend this facility and especially talking to Gabriella she is fantastic and will help you through the whole process.

Verified Google review
Angel Williams

Angel Williams

Well we are moving my grandmother from here because she was walking & doing for herself now she wears a diaper & needs a wheelchair & the rooms are to small for two people to be in a wheelchair also shower & bathroom is shared also why my grandma voids on herself it’s not shared with her roommate but also the room next door. They keep halls clean dining room clean but the Cna are rude don’t like working & the food is nasty my grandma is a poor eater because of it. P.S they took my pictures of the bathroom & other side of my grandma room off just kept the decent looking ones up

Verified Google review

Reviews from Google Places for Normandy Terrace Nursing & Rehabilitation Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.