SONTERRA HEALTH CENTER is a Medicare-certified nursing home located in SAN ANTONIO, TX. CMS overall rating: 2 out of 5 stars. Google rating: 4.4 out of 5 from 241 reviews. Accepts both Medicare and Medicaid.

SONTERRA HEALTH CENTER

san antonio, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

18514 SONTERRA PLACE

SAN ANTONIO, TX

Bexar County

Service Area

This nursing home is located in Bexar County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.39 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.66 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 60.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
241 reviews
Tana Thomasson

Tana Thomasson

The physical therapist got my mother-in-law up and walking erect for the first time this year. She was very encouraging and my mother-in-law was so proud of herself! All of the staff has been so warm and helpful.

Verified Google review
brenda shaw

brenda shaw

My sister was a resident here for over a month. She wasn’t so sure in the beginning if she would like it here but after getting a private room it met all her expectations. PT and OT was a motivating force that helped her improve mobility. The nurses, CNA’s along with other staff that she encountered were extremely friendly and supportive. With each visit to see my sister, I always noticed just outside the front door how residents appeared to be clean, happy and engaged in conversations. That was a good enough indicator to me that they too must be having a similar experience.

Verified Google review
Patricia Babida

Patricia Babida

Not only was the facility clean and well kept, the staff was fabulous. The icing on the cake are the many daily activities they have planned for the patients to partake in. The Friday Happy Hour Event serving Waffles and Ice Cream brought a smile to all patients sitting in the dining room, they could not wait! Kudos to all the chefs, cooks because my elderly aunt enjoyed eating her meals like she had never done at home.

Verified Google review
SteelerSteve Sanchez

SteelerSteve Sanchez

The best place my mom has been in. They are very helpful to my mom and us as visitors. The place is super clean and does not smell like a nursing home. The people i talk to there, that live there, are very nice and they all seem to like it there. A great choice we made after so many horrible nursing homes. This should have been our first choice.

Verified Google review
Barbara Slusher

Barbara Slusher

My husband was admitted today. He sent a message to my daughter that he felt like he'd died and went HEAVEN‼️ We're both delighted with everyone...staff is fabulous & nurses are Amazing ♥️ thank you for the best welcoming experience.

Verified Google review

Reviews from Google Places for SONTERRA HEALTH CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.