THE SARAH ROBERTS FRENCH HOME is a Medicare-certified nursing home located in SAN ANTONIO, TX. CMS overall rating: 3 out of 5 stars. Google rating: 3.2 out of 5 from 17 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Bexar County and serves residents in the TX area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
≈ At average
⚠ Below average
⚠ Below average (higher is better)
✓ Above average (higher is better)
This is an older facility but they take wonderful care of your loved ones. My mother-in-law had Alzheimer's and spent a few months here before she passed. They treated her with such dignity and respect. She was always clean and wearing fresh clothes. I bought her a little radio and they made sure to leave it on for her so she could listen to her Christian music all day. I am so appreciative of what they did for us and the great care she received.
They don’t pay their vendor bills. My sister has a nurse staffing agency and provided them nurses. They never paid any of their invoices after utilizing their staff. They knew she was a small business and used this to their advantage. This company should be ashamed of themselves! You had a contract in place and you should have paid them while getting donations and sponsorships. Terrible.!!
This place is wonderful. It is definitely an older building but the great staff more than makes up for it. From Administration to Nursing to Maintenance Staff, everyone is helpful and kind. The facility is always clean and a great effort is made to make sure the residents are happy and well cared for. I definitely recommend this facility as it gives you peace of mind knowing your loved one is in great hands.
My family found this little gem by accident. We were search for a new place for my grandma after she had a stroke and a half. The last place was so horrible to her, really neglective. My husband did a review on yelp about that place. Understandably, we were cautious this time around, and had already visited, studied reviews, and checked for a place that everyone, in the family, could reach, even, when taking the bus. This place, was just,the right, everything for her. They work with Medicaid and Medicare.They take really great care of them, it smells so clean when you walk in, which is rare, for a nursing home. The employee's love their job, most of them have worked their 10 plus years, some of the workers have even had their own loved ones placed there. It is by the lake, which gives for a great view. They have different diversity options, available,for the residents, which gives them the freedom to celebrate what they believe. Now, it is more cozy and homie. It is not exclusive, or fancy, or even huge by any means, but the environment of happy workers and clean happy residents, are worth more to my family and I, then an over priced impersonal facility.
I would say it is better than most for basics, as they do the basics very well--they keep the patient clean and fed and taken care of. The staff is nice enough. However they are not knowledgeable about caring for Alzheimer's patients or they just ignore them. Easy things they can do for stimulating a patient like open the blinds for sunlight is not done and there is no intuition about what a decision will do for the patient's future. For example, my mom's mobility was lost because she got sick from the cold in the winter and they decided not to get her out of bed while she got better, but then after she recovered from that her leg muscles were so atrophied that she couldn't walk, and that has presented other complications as time passes! Now I can't bring her back home, as she has lost her mobility! You have to know a lot about geriatric medicine to be able to direct decisions, but even when you ask them for simple things, they put Alzheimer's patients in the back burner because they are not vocal like others. They placed the needs of other patients above my mom's by placing her with one who doesn't like light and is more vocal, when logic would tell you that their needs are different and probably don't belong in the same room. Do I really have to tell them to put them in different rooms? I have had to complain twice for the blinds to be drawn and they only did it once or twice after I complained and then they reverted back to having a super dark room every day, which does not do a thing for an Alzheimer's patient! If I had to do it over, I would not take her here !
Reviews from Google Places for THE SARAH ROBERTS FRENCH HOME. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.