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Marci Johnson

Wow! This place is incredible. I think when most people think of nursing homes they think of depressing and smelly places. At least that was association based on my visits to other places in the area over the years. Well, when I needed a place for my dad, the hospital gave me some options. I went and toured a couple of other places and they just weren’t doing it for me. They just didn’t feel right. I won’t go into the reasons since that isn’t fair to them since we don’t have any real experience other than thr tour. However, when I walked into Hays Nursing and Rehab it had a totally different feeling. Right from the very beginning I could tell it was different. The residents had smiles on their faces just sitting in the lobby, the receptionist was very cordial and it even smelled great. Then when I toured I could tell they had put some work into it. I think they told me it was remodeled about a year ago. The big open room in the middle was filled with smiling residents doing activities and there were physical therapists all over the place. The staff were so friendly with big smiles and it just felt different. I decided it was the place for my dad. The person giving the tour was so nice and knowledgeable. I was even introduced to a nurse manager that was so kind and helpful and the business office who answered all my questions and seemed so willing to help. I was still a little nervous since no one really wants to be in one of these places, but it was a great experience for my dad and me as well as the other family that came to visit. The therapy department was so fantastic. They communicated really well with what was going on and helped my dad make great progress. He was even able to come home sooner than we initially anticipated. The nurses and the aides we dealt with were incredible as well. They were on top of everything. I’m sure the facility isn’t perfect, but we didn’t have any issues, even the food was good. My dad talked about how much he liked it and I was skeptical since it seems unlikely the food at a place like this would be good. My dad made me try it and I was pleasantly surprised. I pretty much never write reviews but I had to do it for this place. I hope your experience is as good as mine. Obviously we hope to never be back, but if any friend or family ever does need a place like this then Hays Nursing and Rehab will be the only place I will recommend. I can’t thank you enough.

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Christina S

Hays Nursing and Rehabilitation Center truly stands out for the compassion and professionalism of its staff. From the nursing team to the support staff, everyone is attentive, kind, and genuinely invested in the well-being of residents. The facility is clean, welcoming, and well-maintained, which brings a lot of peace of my to our family. The nurses and caregivers took the time to listen, communicate, and treated my family with respect. It’s clear that patient care and comfort are top priorities here. Therapy and rehabilitation services are thoughtfully provided, and residents are encouraged and supported every step of the way. I would recommend it to anyone looking for long-term care or rehabilitation for their loved one.

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Family Balderrama

Hays Nursing and Rehab Center took wonderful care of my mom during her stay. The staff showed her genuine kindness, patience, and that meant everything to our family. Knowing she was treated well brought us so much comfort. We are truly grateful for the care and support she received.

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Kaity

Hays Nursing and Rehab is a clean, well-kept place with a comfortable, welcoming feel. The staff are kind and attentive, and residents are treated with respect. The meals are well prepared and clearly given thought, which really helps with day-to-day comfort. Overall, it feels like a place where people genuinely care about doing things right.

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Sheila Beck

I have been to several rehab facilities in our area over the years, and Hays Nursing and Rehabilitation Center truly stands out above the rest. From the moment you step inside, you’re greeted by friendly staff, a beautiful, home-like environment, and cheerful residents who make you feel welcome right away. What really impressed me most was the team. It’s clear that they love what they do, their care and compassion go above and beyond. The rooms are clean and comfortable, and the facility fosters a real sense of community and friendship among residents. There are so many daily activities and fun events that everyone can get involved in, making it a lively and engaging place to be. The positive and encouraging culture here is something special. I just can’t say enough about how great this place is! Hays Nursing and Rehab truly takes care to the next level