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Sonia Jones

I truly loved it, my family were very grateful of how the place was run. It is clean. My family member has no complaints, at all of living there. They like how the staff are friendly and concern about they health and welfare. I have noticed the leadership, and they concern of residents. Something you don't see much. The staff are very professional. My family and myself feel the right decision has been made. Thank you for your loving concern for our family member living there. Our family feel it a safe place, environment is great. Again, thank you estates.

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Rosemarie Leach

I would not put anybody in this nursing home because the food was very bad and unhealthy. They need to change their warm water system because there is no warm water for the patients to get a decent shower. Strangely there kitchen is having no problem with hot water, but the patients don’t have any!!! UNBELIEVABLE

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Hala El Maraghy

We are truly grateful to Estate at Shavano for the wonderful care my mother has received over the past year following her serious fall. Thanks to their friendly and professional staff, she's enjoying exceptional medical, physical, and mental support. I can't say enough good things about Roxanne, Rosella, Sherryl, Tim, and the whole admin team—they're all absolutely fantastic! I would wholeheartedly recommend this facility!

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Marcia Estrada

I've only been visiting my mother for three weeks, but in the time I've been here I can tell you the staff is great and the facility is absolutely beautiful. As you first walk in, you instantly feel like your entering a beautiful foyer. Your eye instantly goes to all the glistening fall decor and pretty lighting. The decor is 5 star throughout and very important to us and we know that brings our Mom some comfort. This is very important to us. No dark and spooky fall decor! Then there's the staff that is outstanding. They even know me by my first name. Roxanne and her team of administrator's always greet us with a smile and kind words, as does the therapy department. I only gave this a 4 star verses a 5 star, because I wish they had outdoor cameras. I'm happy to report there's indoor camera's and you must sign in to enter. Highly recommend thus far! Sincerely, one of three siblings who feel the same way.

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Patricia De La Rosa

We brought my mom to this facility 3 weeks ago after our mom suffered a major stroke. We are pleased with the hard working staff (RN's, CNA's, Therapists, Housekeeping, etc) we've encountered thus far. We are sad to hear that Jay is leaving but wish her much success in her continuing her education. She has a heart of Gold and truly cares for her patients. My brother & I were pleased to meet with the administrators to discuss our moms needs & progress of her health. Roxanne has done a wonderful job in being available to answer any questions as well as decorating the facility to making it feel glamorous, cozy & welcoming which is what is needed for the patients. We've been to other facilities that are cold, sterile & unwelcoming. We pray that our Moms stay here continues to be a great experience. God bless all the staff & patients here. Pat De La Rosa