CARRIAGE HOUSE MANOR is a Medicare-certified nursing home located in SULPHUR SPRINGS, TX. CMS overall rating: 4 out of 5 stars. Google rating: 3.3 out of 5 from 24 reviews. Accepts both Medicare and Medicaid.

CARRIAGE HOUSE MANOR

sulphur springs, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Individual

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

210 PIPELINE RD

SULPHUR SPRINGS, TX

Hopkins County

Service Area

This nursing home is located in Hopkins County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.54 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.43 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 30.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.3
24 reviews
Robert Rainey

Robert Rainey

Rehab is good. Care for patients is very poor. Had one nurse verbally abused my mother. And found out they gave her to much pain medication. Very disappointed in this place

Verified Google review
Ashlee Abrams

Ashlee Abrams

I went to look at this facility seeking comfort and care for a loved one . I was given a tour of the facility and it was nice , but the only thing I didn’t like is how it was a group of workers just standing around and talking real unprofessional. As they seen the young lady giving me a tour they stopped talking and gave me a blank stare . I want my loved one to be cared for at all times . It was like 5/7 people standing around at the nursing station. I’m going to continue to search for my loved one . I understand they may have multiple families to deal with but I’m not liking how they stood around as if they didn’t have a job to do . I went to visit a few weeks ago and it was mid day time on my lunch break . May God bring good things to these individuals heart !

Verified Google review
Judson Thomas

Judson Thomas

Prompt, courteous and professional yet friendly facility. The administrator is down to earth and very sweet. I’ve noticed great team work here. I was wowed by the cleanliness but also the classy yet homelike appearance. So nice seeing the residents have private bible studies and small family gatherings here. It really is amazing. Family owned and operated means all the difference.

Verified Google review
Kristi

Kristi

The POA my Uncle placed my grandma in this facility against her wishes because he is the POA and claimed this facility was family owned and operated by my grandfathers side. I am some how related to Admission Coordinator and was told that my grandma would receive VIP treatments. BTW I was providing my grandma care prior to this nursing home visit and she was and good health, never even a hospital stay. She had money to do things for herself and great insurance and now none of it. With in the last 6month of living there my grandma is consider terminal ill now and on hospice, her teeth are nasty, her clothes were covered in feces on more than one visit, and they didn't even have her underwear. My grandma begs me to get her a lawyer and do something to get her out of there, I'm lost because of the POA abuse. My grandmother is my world and this is devastating to watch. They have isolated my grandmother from providing our phone numbers, if I write it on her calendar it will get removed. I was not allowed to tell her hi or goodbye after we drove 3 hours to see my grandmother after we just got informed that my grandmother had a heartattack and had terminal lung cancer with her 3 great-grandchildren because they asked us to step out and wouldn't allow her access to her own great grandchildren claim something about them being under 4 yrs old and worried about the flu season, none of the kids were sick and they wouldn't allow my 12yr old to visit either. The Coordinator will not answer my questions and asked her CNAs to block my grandmother door so we couldn't see her. The Admission Coordinator locked my parents and I in her office with my POS POA uncle while my uncle attacked us and called the cops on us and got us removed from the property. We were only there to see my grandmother not for anything else. But family owned and operated right... even though my grandmother isn't allowed her own tv. Space, she doesn't have space from her own items like a walker or chair. Usually when I'm there the staff is unable to find and has a attitude about providing any details or compassion/care. I found her dirty underwear piled up in her closet while I was hanging her new clothes. As a healthcare worker myself, I am experienced in nursing homes and hospital care, as well and I have never in my life see this type of isolation and manipulation. I don't care about anything but seeing my grandmother happy during her last stage in life but she is denied her sweet baby great grandchildren and her favorite TV shows, a window view. She is being treated worse than stray dogs and prisoner get treated. Please don't put someone you love here, this is coming from the bottom of my heart. I believe this place is doing something very fraudulent and they have something to hide if they will treat someone they call family like that what will they do to non family. My Grandmother died after 6months living here. I watched my grandmother starve to death. As for her son and daughter in-law that claim this is a good nursing home on this review didn't even attend her funeral. My grandmother was my pride and joy and when I picked up her belongings they handed me her teeth that they claimed were lost, found and buried with her yet she starved to death because she had no teeth to eat with. On two different occasions she didn't even have water, I called the state and she was dead before they made it out to investigate. I think about her everyday and know my uncles and this family owned nursing home is responsible for her miserable death. I've worked in a ICU for over a decade and I begged to provide her care but money is the root to all evil and have mercy on this so called family owned nursing home and the others involved. I have pictures and plenty of proof, I'm currently working on a lawsuit. Why would anyone that loved their parent move them away from all her family she loved, take her home all her money and go on vacation, pay off his home and get a new ride without even having a job himself. BTW the POAs wife works for health insurance filing claims, sound fishy?

Verified Google review
James Baxley

James Baxley

Just happen to be looking at reviews today of Carriage House Manor, and saw a couple of Sick and Untrue reviews which wasn't true. These were done within this last year. I have visited at least 4 different residents here multiple times here during the last few years, one being my mother. I never got a complaint from any of them, they had nothing but Good things to say of how they were being treated, and they always were ready for a Good country meal when it was time for their meals during the day. My mother would always brag that there would always be someone right in her room if she needed help with any thing. I Could Sure see that she was being taken care of Great by a Lot of Good Caring people here at Carriage House Manor, as the other ones I visited were also. She was also sure proud of the Christmas gifts which she got here last Christmas, from the Carriage House Manor staff. Just Don't believe the negative Lies about this place. For its A Great Place, with Caring People who are here to Help its residents.

Verified Google review

Reviews from Google Places for CARRIAGE HOUSE MANOR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.