Avir at Citizens Trail is a Medicare-certified nursing home located in TEXARKANA, TX. CMS overall rating: 1 out of 5 stars. Google rating: 4.2 out of 5 from 77 reviews. Accepts both Medicare and Medicaid.

Avir at Citizens Trail

texarkana, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1008 CITIZENS TRAIL

TEXARKANA, TX

Bowie County

Service Area

This nursing home is located in Bowie County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

SUMMIT LTC

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.50 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.28 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
77 reviews
Barbara Stearns

Barbara Stearns

Despicable and unbelievable care for my husband who has Alzheimer’s. My husband’s condition is greatly deteriorating so I took the opportunity for respite care for him so that I might tour our local memory care facilities. He appeared to do well the first day and night, at about 32 hours in I was contacted by my hospice nurse stating the facility called her threatening to call the police on my husband for making threats. What? New shift of nurses… said they could not get him to take his meds either. I raced down to see him, he was sitting, appeared calm but hallucinating. I took him to the break room, got his meds in him and brought him home. So much for respite care. Don’t take your loved one here for any reason. I am not the first this has happened to. I have left messages for the executive director, Zack, no return call. Despite the horror and traumatic experience, kudos go to Morgan the social worker, Derrick, head of maintenance and the two nurses who did provide excellent care for my husband, Deja and Judy, thank you for your kindness and compassion!

Verified Google review
Linda Hotzel

Linda Hotzel

First off, watch over your loved one because they won't! Gave my sister wrong med doseage and wrong meds completely! Did not give her antibiotics IV for 9 days! Said was waiting on test results that DR said would have been back in 2days at latest. The Administrator and Social Worker tried their best to help solve problems. I was told by DON that the Administrator and Social Worker has nothing to do with nursing side and could do nothing, she was in charge of that! Nite crew nurses leave alot to be desired. Day nurses was pretty good with the exception of 3 or 4. The DON Monique and her sidekick think they own the place. Very unpleasant and if she smiles her face would break. Wow, this place is anything but Christian. The whole place needs an attitude adjustment and training on how to talk to people. Simply keeping patients and family informed would go a long way. Would NOT recommend this facility to anyone!

Verified Google review
Richard Dedmon

Richard Dedmon

These reviews has to be fake. This place looks beautiful, but make sure you visit your loved ones often, otherwise they’re non compliant on their medication adherence. Check on your loved ones if they’re here please. I never told them we own pharmacies, but the way that issue medication leaves a lot of unanswered questions.

Verified Google review
Cynthia Maxie Henderson

Cynthia Maxie Henderson

The security was impressive and the lobby was beautiful and welcoming. The facility is very clean and the staff was amazing. We met four ladies on staff and each of them were very helpful and attentive. One young lady realized we had not been there before and assisted us with the entry and exit as well as personally walking us to the room we were looking for. Our experience at your facility was definitely 5 star quality.

Verified Google review
William White

William White

The staff is professional and friendly, the place is clean and they make sure all Covid protocols are followed to keep the patients safe. They are taking good care of my Aunt Lillie Mae Cochran who was resting comfortably during my visit. The nurses were so compassionate and provided excellent care for my aunt.

Verified Google review

Reviews from Google Places for Avir at Citizens Trail. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.