HERITAGE PLAZA NURSING CENTER is a Medicare-certified nursing home located in TEXARKANA, TX. CMS overall rating: 2 out of 5 stars. Google rating: 3.8 out of 5 from 28 reviews. Accepts both Medicare and Medicaid.

HERITAGE PLAZA NURSING CENTER

texarkana, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

600 W 52ND ST

TEXARKANA, TX

Bowie County

Service Area

This nursing home is located in Bowie County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

STONEGATE SENIOR LIVING

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.39 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.73 / Industry Avg: 2.5

≈ At average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 66.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
28 reviews
Sarah Hooker

Sarah Hooker

I had a delivery here and when I walked in all the patients were just parked in their wheelchairs away from each other with no tv/activities and it was silent. All of the nurses were just sitting around talking. I would never trust this place with anyone I love.

Verified Google review
Vanessa Barina

Vanessa Barina

I have had experiences at a few nursing facilities the past two years and this facility is by far the BEST. The staff keeps me updated constantly. I never wanted to have to put my dad in a facility but I’m glad since I did, that he is here. Fully staffed with caring individuals who show they enjoy their jobs. They are formerly and knowledgeable and patient. I don’t ever have to worry about my dad with him here. I am so thankful for each and every one of them from the CNAs to the Nurses to the administration staff. Top notch. ALL OF THEM.

Verified Google review
aretha lee

aretha lee

This facilty has been great. The rehab program was great! I have had a good stay and received the therapy needed to get me home- Aries was a great support and helped me get setup to go home with home health care services.

Verified Google review
Joey Stinson

Joey Stinson

This review is for office staff. Laura and Belinda were amazing to deal with. My mother did not end up coming here due to other circumstances, but these ladies were a pleasure to deal with and EXTREMELY knowledgeable.

Verified Google review
Tricia Nowlin

Tricia Nowlin

This is the most disgusting place I have ever been in. My mother was there and she hardly ever got a shower. As soon as you walk in the front door all you smell is pee and poop. The nurses are absolutely rude. They hear the residences call for help and they argue over who is going to help them because they don’t want to help. They sit on their phones and do nothing. The laugh at these poor people who can’t help how they are. The administrator is just as bad. She walks around in her high heels and watches her nurses have this behavior and does nothing even laughs with them. They never spoke to the families at all. When they would have a party on the holidays for family members and set a certain time they would always stop it before it was even supposed to be over. These people are absolutely disqualified to help anyone. I would NEVER put your love one in this place if it could be avoided.

Verified Google review

Reviews from Google Places for HERITAGE PLAZA NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.