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She's Royal

This establishment is amazing. They have a team of employees that go above and beyond to make sure their residents are happy. The administrator is an awesome leader!! She's welcoming, kind and professional. Their DON is super smart and helpful and an awesome leader herself. Their Business office manager is very nice, always attending to the resident's needs. Activities director is really dope! She's always finding ways to keep the resident's active with fun activities and scheduled outings. Can't forget the nurses and cna's the heart eyes and ears. They are always friendly and inviting when you need help, and take great care for their residents. Dietary always cooking up delicious meals and striving to better serve. I recommend The Lakes at Texas City for your loved ones, they will not disappoint.

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Mable Louise

Caring for the geriatric population is our speciality! Let us show you.

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Theo Plummer

This place is horrible! Their in-house Physical Therapy doesn't help you achieve your goals. My goals were to be able to transfer to a shower chair/toilet safely, by myself and to be able to walk again. All they did was have me wheel myself around a couple of tables and use a couple of hand weights. When they told me to leave, the director and I agreed that it would happen on the following Monday. The Friday night before, they were telling me to pack up. I had my electric wheelchair, which I was in at the time, a manual wheelchair, and a sliding board. When I was dropped off at the horrible group home they sent me to, I found out that they didn't send my wheelchair or sliding board with me. I called The Lakes and the receptionist, Yolanda, would always tell me that the Director was either busy or in a meeting and that she would call me back. She never called back, so I continued to call back, over and over again, only to get the same response from Yolanda. These people don't care about their residents and apparently don't care about being thieves... My advice: If one of your family members needs assisted care... keep looking, this place isn't for them. p.s. I still haven't received a call back or had my things returned to me...

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Gaygay Gates

My Mom has been in this facility for 12 yrs, now yes there was a time when we were about to move her, but due to the fact 30 yrs ago she was the Asst, Director of Nursing there for years ( she ran it) and my Ex Mother In law worked there 45yrs until her death, she would always change her mind about moving. ( sentimental reasons) but It got so bad that we decided to move her anyway. BUT!! then a new Nursing Director was hired and she said, if you give me some time I will change the care and she did. Now I make surprise visits different hours of the day and week and my Mom care has improved 100%. Now I have grown up in Nursing homes my Mom Nursed in them 37 yrs so I’m aware of the truth the good and bad about them ( All Nursing homes) there not perfect and you must be active in your love ones care. But this present day Director of Nurses ( Mrs Tonya)(hope name not misspelled) is changing things for the better at The Lakes of TexasCity.

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Emma Moss

My daughter has been at the Lakes of Texas City for four months now, I went everyday for the first 3 months. It was discouraging to have someone so young there, but with Medicare she had no choice. The workers are trying their best , considering what they have to work with. I find them willing to help solve any problems my daughter may have. We are greeted at the door, residents are watched over by a monitor and staff is working in all areas. You see something then take it to the attention of the case worker or management. They are willing to improve most anything with in reason. The food gets a high praise also. Family or friends need to visit more often and need to realize this is not the HILTON. The Lakes has official meetings that help bring some of the complaints up to code. Workers are brought into account for their actions, I have been there when this has happened. We all need improvement, so help out when something isn't going right for your loved one.