THE HEIGHTS OF TOMBALL is a Medicare-certified nursing home located in TOMBALL, TX. CMS overall rating: 3 out of 5 stars. Google rating: 4.4 out of 5 from 212 reviews. Accepts both Medicare and Medicaid.

THE HEIGHTS OF TOMBALL

tomball, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

27840 JOHNSON ROAD

TOMBALL, TX

Harris County

Service Area

This nursing home is located in Harris County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TOUCHSTONE COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.39 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.23 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 47.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
212 reviews
Mary Musa

Mary Musa

While notariz patient documents as a Notary Public, I appreciated the spacious, clean, and welcoming environment. The atmosphere was attentive, and the front desk was easily accessible, making the experience smooth and comfortable.

Verified Google review
Manda Castillo

Manda Castillo

STAY away if possible. Make sure to visit your family and loved ones in here DAILY ! Keep on their PROGRESS cause they quickly DIGRESS. Instead of staff assisting patients that are capable to the restroom, they put them in a diaper (changing is every 4 hours). None of the beds have rails on them, due to "safety concerns". Patients belongings are being STOLEN by the staff. The CNA's are rude with attitudes. Physical therapy and rehab is only when convenient. These patients are being left in their bed for hours and hours on end, highly medicated and not receiving the care they need. STAT means nothing when the Dr. orders it. Your lucky if the orders/requests will be fulfilled at all. During the 10 days, NEVER saw or spoke with a Dr. NEVER even received a treatment or care plan. This place is a DYSFUNCTIONAL nightmare !!

Verified Google review
Nicole Rawls

Nicole Rawls

The Heights of Tomball is a wonderful place to stay. The community is clean, quiet, and well maintained, and the staff is consistently friendly and helpful. Maintenance responds quickly when needed, which makes a big difference. I’ve also heard nothing but great things about the therapy team—residents leave the skilled side feeling more confident and prepared to return home and care for themselves. Overall, The Heights of Tomball is an excellent place to call home, whether for a short stay or long-term care. I would highly recommend it to anyone looking for a well-managed, welcoming community where residents truly enjoy being there.

Verified Google review
Vanessa Jones

Vanessa Jones

My niece is at this beautiful place. It is such a upgrade from her previous location. So clean, friendly and professional. I am so happy to have her being cared for here. I only wish we had found it sooner. She is a stroke patient with left side paralysis. I feel her recovery would have had a much better chance of success. Bless all of the dedicated worker.

Verified Google review
Erika Zinkan

Erika Zinkan

Faith-based care facility caring for the whole person. My father is receiving amazing nursing and PT care, preparing him to return to independent living. The nurses, Sarah and(I forget her name) are professional and knowledgeable. The CNAs, especially Kai, Michael, and Oscar, are attentive and compassionate. PT, especially Kayla, John, and "Grandma" are encouraging. They don't take no for an answer if the patient is trying to procrastinate. Alexie, the social worker, works hard to assist families in the areas of insurance. She is quick to address any issues when they arise. Facility is clean and well maintained. Thank you, Mario and his staff. The kitchen staff work hard to provide tasty meals while keeping restrictions of each patient in mind. They are also gracious to family members when needing incidentals from the kitchen.

Verified Google review

Reviews from Google Places for THE HEIGHTS OF TOMBALL. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.