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Born Again

Tomball Nursing is a positive experience as I was greeted with a smile as I signed in; the facility seems to be clean and the personnel is friendly and attentive to the patients. 😊

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Carrie Brownfield

It's been almost 2 yrs that I have been a. Resident here. It's total trash. There is n heresidents are abused and neglected the nurse andadmin staff have no idea how to talk to people. If they are questioned about anything the first thing they do is lie or make up excuses There is no accountability and never an apology from anyone. Ive goneweeks without getting my bath. Ashley kellum is the most disrespectful She had the nerve to call my mom a friggin liar.when called out on negligent care. And refused to apologize when given the opportunity Unfortunately she is such an unlikeable personshehas been unable to find her niche as a long standing employee in a different facility.also it is oft that my baths areskipped even tho bathdays days are on a set schedule and.daily hygiene is also rarely tended to. I need help brushing my hair and teeth But noone ever does it.they are severely under staffed there are some good apples like delmy sophia and louella they are so overworked its difficult to give the residents the care they would like togive. alot of times times care givers dnt showowfor shifts State is always here..I'm alsolucky if I even get fresh ice water themngmnt says that the census is low so it cuts number of workers on floor ladies who are already over workeand forced to rushwhen giving care. leaving residents unable to get the care they deserve.caregivers are barely able to take breaks. There are roaches and Noone responds to call lights in a timely manner. I have gone 4 hrs with my light on the staff areextremely over worked andif any one leaves ur room good luck, if they return. as promised. The food is ajoke if youvhave a choice please don't send ur loved one here . The admin has completely turned over since I moved to tomball nursing 2 yrs ago a total new staff in management something There is always covid in the building the staff leave my personal items all over the room nothing gets put away properly causing me to constantlybe searching. For my needs I have no complaints about most of the staff. Everytime she is my assigned aid i can guarnteealicewill skjp my wash day. the rest of the staff are vey caring but stretched thin.i complained to the unprofessional mngmnt staff about abuse but was treated even worse and labeled a liar. Like I said this place is straight dumpster juice stay away Please pay attention to the reviews from ex employees if you are looking for a job or, family placement stay far away. If its more than just living arrangements your family needs, don't expect any type good medical . care be aware your family will die here.like so many already have. Fortunate for me I only have basic needs to be tended toit took a year to get my medical records sent for disability. A person from the business office came to my room and lied to me saying they sent them on 529 2025 . But they never did send the info. This place is a joke ive had to ride their butt to get these unprofessional rejects to actually do their job.they have huge tree roachesinstead of dissecting this review mngmntshould tryfinding out y im not getting my bedbath Im still entangled in the mess that is my medical records if untangled the conclusion will hopefully be getting my records sent to social securitydisabilityhaving been trying for a year. The med records personnel that was helping me suddenly quit. She justcleft leaving me just hanging waiting for my stuff to be done. The administrator alex hasn't a clue as to what is going on. The activities director dhsmeikato put alot of effort into partirs and holidays the Christmas party 2024 was very lively and Thanksgiving was turned into a lovely dinner served by staff dressed as waiters in a fancy restaurant very impressive.with all my complaints being voiced i Ive thankfully ifound a better place to live. Becuz this rotted building has huge tree roaches which were found crawling on an immobile pt in her bed. She also hss been neglected care for so long urine formed a pool by her bed The power goes out at every hard rain

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Tina Salazar

I liked the clearness when I came in today, the last time I was here, I was disappointed not so much clean, when she first came in the facility i was impress. she likes it here because everyone’s been nice to her and I love that there’s activities going on that she has fun with. Thank you for making my sister feel comfortable and loved.

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Jeff Pages

Under current management, this facility has seen significant staffing reductions, particularly among aides, which has impacted resident care. Many employees report being overworked, leading to rushed care and less individual attention for residents. There has also been noticeable turnover in administrative staff, which raises concerns about stability. As someone familiar with this facility, I strongly recommend researching staffing levels and speaking with current families before choosing this location for a loved one. The current operational decisions do not appear to prioritize resident well-being as they should. Transparency from leadership is lacking, making it difficult to get clear answers about care standards. It’s heartbreaking to see residents not receiving the attention they deserve. I hope improvements are made soon for their sake.

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Edna P

I am compelled to express my concerns regarding the care provided at this facility. To ensure the well-being of your loved one, I would advise careful consideration before placing them here. The establishment requires immediate attention, as staff members appear to be overworked and may lack the necessary training to perform their duties effectively. There is a persistent issue with unpleasant odors, which is concerning. Patients seem to receive limited attention, with assistance provided only when aides are available, which appears to be infrequent. I observed a situation where a woman expressed distress, indicating she had not been attended to since breakfast, and this was after lunch. Please be cautious of the seemingly pleasant demeanor of the Director of Administration and the Director of Nursing; there are concerns about their fulfillment of responsibilities. The treatment of patients by the staff could be improved, as interactions sometimes lack the expected level of kindness and professionalism. Our loved one expressed a desire to leave this environment, as staff engagement appears to increase only when visitors are present. The patients seem disheartened and do not engage with one another, which is concerning. It is unfortunate to note that the level of attention provided to patients may not meet expectations. Additionally, the images on the website may not accurately reflect the current state of the facility, which appears to require better maintenance. Cleanliness, particularly of floors and bed trays, seems to be an issue. There were sandwiches left at the nurses' station that were not properly sealed, attracting flies. The menu could benefit from improvement, as the current offerings may not meet nutritional standards. I feel a deep sense of concern for the residents, and I believe families should be fully informed about the conditions here.