Avir at Azalea Heights is a Medicare-certified nursing home located in TYLER, TX. CMS overall rating: 2 out of 5 stars. Google rating: 4.2 out of 5 from 40 reviews. Accepts both Medicare and Medicaid.

Avir at Azalea Heights

tyler, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3505 OLD JACKSONVILLE RD

TYLER, TX

Smith County

Service Area

This nursing home is located in Smith County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TOUCHSTONE COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.77 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 50.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
40 reviews
Carol Walliser

Carol Walliser

I am a Hospice volunteer and visited a patient there today. This facility has had a major upgrade since I visited someone here previously. It’s very nice, clean, quiet, and accommodating. I was very impressed.

Verified Google review
Dennis Barker

Dennis Barker

Y’all are taking great care o my mother in law, ya’ll are very friendly, very efficient. Clean, the best skilled nursing facility I have ever seen, I would love working at a place like that

Verified Google review
Jennifer Owens

Jennifer Owens

Wanda at the front desk is always a joy to greet us at the door when we come to visit our dad! She has always been helpful and kind and makes it a pleasure to visit!

Verified Google review
Christopher Shoemaker

Christopher Shoemaker

My wife was supposed to stay here for 5 days of respite care. She is under Hospice care, so I talked to the Dr, who said comfort is most important, and ordered that she could have her cigarettes and one drink per day. On the second day, she was burning hot with fever. I notified staff, hoping for the best. I picked her up on the third day to take her home due to dissatisfaction. When they brought her belongings, all of her cigarette packs were unopened, as were her beverages. I don't care what they think is best, when there are doctors orders to make her comfortable while she's dying, they should follow those orders. I would never, and WILL never put a loved on in this facility again, even for a few days. The staff was courteous, and friendly, but that is negated by the refusal to follow doctors orders.

Verified Google review
melanie bridges

melanie bridges

Azalea Heights has taken such great care of my mom when she has stayed in their care for short stays. My mom is happy and enjoys the activities provided while she is there. Everyone is welcoming, friendly, genuinely caring for the residents. The facility is clean and safe. When I call to check on mom they are always available to talk to me and provide me detailed information and that means a lot to me so I can be assured and at ease that my mom is being cared for the way I would care for her. Thank you Azalea Heights!

Verified Google review

Reviews from Google Places for Avir at Azalea Heights. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.