REUNION PLAZA HEALTHCARE & REHABILITATION is a Medicare-certified nursing home located in TYLER, TX. CMS overall rating: 5 out of 5 stars. Google rating: 3.9 out of 5 from 133 reviews. Accepts both Medicare and Medicaid.

REUNION PLAZA HEALTHCARE & REHABILITATION

tyler, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - Hospital district

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1401 RICE RD

TYLER, TX

Smith County

Service Area

This nursing home is located in Smith County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

SOUTHWEST LTC

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.36 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.30 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 69.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
133 reviews
cindy haire

cindy haire

I would not recommend this facility.. my mom went there for rehab for broke leg and did not receive adequate rehab and care. Our expectation for this facility which was recommended to us was not even close to being met. She was was there for only 21 days and she came home with multiple bed sores.

Verified Google review
Rhonda Ouwenga

Rhonda Ouwenga

My Mom moved in a few weeks ago. So far so good. The place is very nice. The lobby has places to sit snd visit. The rooms however are small and dont have chairs so please bring a lawn chair if you plan on staying to visit a while. The staff are quick to come help when called. I asked the lady at the nurses station something my Mom needed and she quickly got someone. One thing though, I really wish everyone that works there would smile and greet people when they come up. That really make a difference in people's lives.

Verified Google review
Susan Cortez

Susan Cortez

How is this place a 4 star is beyond me. From entering the front door it smells. My aunt was there for rehab and she only stayed a few hours before she called family to come get her. It smelled so bad she couldn’t even think about eating. The bed was very uncomfortable, people in jail are better accommodated than this place. No place to sit to visit, had to stand the whole tune I was there It gets worse. If you don’t care about your loved ones this place is for you.

Verified Google review
Melanie McNiel

Melanie McNiel

I don't know where to begin. Every member of the staff is excellent. From admissions to housekeeping to nursing, they are outstanding. My mother was in skilled nursing following a hip surgery and they really spent time with her and worked with her. When it was clear my mother was not progressing, they helped us find options. We moved to the long term care part of Reunion and also received excellent care. My mother was always in fresh, clean clothes and clean and comfortable. I can't say enough. The care and compassion shown by the staff is absolutely a step above.

Verified Google review
Joyce Brothers

Joyce Brothers

Your staff is awesome! Love visiting! I am a nurse who has worked LTC and you facility is exceptional!!! Job well done!

Verified Google review

Reviews from Google Places for REUNION PLAZA HEALTHCARE & REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.