THE HEIGHTS OF TYLER is a Medicare-certified nursing home located in TYLER, TX. CMS overall rating: 2 out of 5 stars. Google rating: 3.8 out of 5 from 90 reviews. Accepts both Medicare and Medicaid.

THE HEIGHTS OF TYLER

tyler, TXMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2650 ELKTON TRAIL

TYLER, TX

Smith County

Service Area

This nursing home is located in Smith County and serves residents in the TX area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TOUCHSTONE COMMUNITIES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.33 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.18 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 60.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
90 reviews
Melissa L. Lanier

Melissa L. Lanier

My mother was not in a good situation and I can finally rest at night knowing (nurse) Ginger and the team at The Heights are keeping her safe. Trisha is extremely knowledgable about navigating the care process and advocates for my Mom's needs. I am grateful for the kind and helpful people at The Heights. Thank you so much.

Verified Google review
Merrilynn Jones

Merrilynn Jones

The staff always knows who we are and greets us each time we come to see my in-laws. They quickly address any issue we have with my in-laws. They are methodical in checking them and administering meds. The nurses caught an issue with my father-in-law’s heart. Without their attention, we feel he would have died. They caught the issue and 4 hours later, he had a pace maker in his heart. The rehab staff is very hands on and consistent in their making sure that mother-in-law rehabbed after a lengthy hospital stay. The activity director always has something fun and engaging going on in the facility. The staff will go outside their designated roll to help make sure things get done for the residents. The admissions director walked us through admissions when they were between administrators. The director of nursing is accessible. The financial director has helped us with the finances of my in-laws. She keeps things simple and walks us through what we need to do. You will routinely see the new administrator walking the halls checking on things. The social worker checks on them to make sure any issues they have will be addressed. They have posted in the facility they are Christ centered and it evident they are. My in-laws love the food.

Verified Google review
Rachael Kennedy

Rachael Kennedy

Trisha has gone out of her way on many occasions to ensure the happiness, safety, and quality of life for my grandmother was a top priority. I have never had a worry when it came to her care at this facility. I am thankful for this facility and staff for helping ease our families’ minds during such a difficult transition in life.

Verified Google review
Jennifer Owens

Jennifer Owens

I appreciate everyone there and their efforts. Especially Vicki, Billy, and Shannon and the nursing staff. I also want to thank Matt and all of the therapy team. Taylor and Danetta were wonderful with playing card games with me. Thank you so much for my care and getting me back home. Sincerely, Roger Henderson

Verified Google review
Trisha Leggon

Trisha Leggon

Had my grandmother here for wound care and Therapy after her surgery! Thank you all so much for caring for her! She is back at her assisted living now and doing well! Thank you for honoring her by putting her navy picture up also!

Verified Google review

Reviews from Google Places for THE HEIGHTS OF TYLER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.