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Jody Moffitt

Warning do not take anyone you love to this place. I wish I was smarter about this and found out the hard way that my daughter might never walk again. In the 7 months at this facility she has gained over 100lbs. I increasingly spoke to them about her disability and inability to know when she was full. Now the additional weight has put so much pressure on her leg she is totally immobile. Also note they do not return calls, leave you out of the care process. Allowed her to sit in soiled pants and put her in harms way when another patient touched her inappropriately. Not clearly understanding how I could move her they just moved her room. Shame on me for not understanding I should have moved her sooner from this horrible facility. I will urge you not to place your loved ones in this situation.

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Adrian Begaye

My Father was referred to this facility for rehabilitation after his surgery. After a few weeks they stopped his physical therapy without an explanation. On one occasion we stood outside for 20 mins trying to get in we called several times and no one answered. We eventually got in no one even asked how they could help us. I was trying to find out of my father was going to the same room or if it was changing, one nurse was very rude. I was then told "oh he's not my patient to its not my concern." Last week I called to check on my father and was told "He's fine." I then drove to the facilty and could not find him. Come to find out no one had seen him for a couple hours. By the time I located my father, he was in PROVO! Thankfully nothing bad happened to him. But horrible experience with this facility!

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Sergio Pio

My wife was referred to Monument Health – Stonecreek following back surgery, and the experience was deeply concerning. Upon arrival, she was placed on an uninflated air mattress and left in significant pain. Staff were unaware of the reason for her admission and unsure how to care for her until a mattress provider who happened to be on site replaced the bed. The room had multiple basic issues: no warm water, a toilet that would not flush, and a door that would not close. She was also served a meal that was not appropriate for a post-surgical patient. Throughout the night and into Saturday morning, there was little continuity of care. Shift changes appeared uninformed, and response times were extremely delayed. On Saturday morning, my wife called me crying in pain after waiting approximately two hours for a CNA. When a nurse finally arrived, he stated he had been working since early Friday morning without a break, raising serious concerns about understaffing and patient safety. Given the situation, I requested a voluntary discharge despite the risks. Management showed little concern and discharged her immediately without addressing the issues. This was an alarming experience during a critical recovery period and raises serious questions about the facility’s ability to provide safe care.

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Brian Bacon

This place is a dream come true. My family felt so covered and reassured. Therapy was awesome and the nursing staff took care of my grandmother as if she were their own and I know that she could be a real handful! Management always made sure I was up to date with anything that happened and were so caring of all my concerns! This is the place to take your loved one!

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Kimberlee Solipo

As I was visiting a dear neighbor over the past few months, I noticed how clean the facility is and notice all the improvements they are doing! The staff were friendly and helpful. They took great care of my friend. I was especially impressed with the Administrator I think he said his name was Brett, he was so friendly and made me feel like my friend was in the right place. He was friendly and asked if he could get me or if my friend needed anything. He was so caring and professional in every way. All the staff I had contact with were so kind and helpful to my friend. Thank you for assuring my friend is being taken care of. Over the years I have visited several of my friends and neighbors here and it is wonderful to know the staff and admin are there to insure their patients , feel loved and secure with their health needs.