T

Tammy Miller

This place was a terrible experience. My father was brought here. They put him in a wheel chair pushed him into a room and closed the door. The bed was like a cot. People were yelling and everything was disorganized. When we arrived and found the state of things we immediately discharged my father. It is not a place I would want to be and certainly not a loved one who needs additional care at the moment. Very very sad. Won’t be back and encourage anyone thinking about this location to visit it first.

A

Angelica Nudo

I’m very disappointed in this facility. I picked up my friend last weekend and she smelled. They hadn’t bathe her in some time. She needed PT and what she got was getting in and out of bed as PT. No stretching or exercising. She got in trouble for not eating her food fast enough and they took her food away when she was still eating it. When she wasn’t hungry they threatened to shove a feeding tube down her throat. Not saying EVERYONE there was bad but the ones she interacted with majority of the time did not tend to her well enough for her month stay. She picked this place because she saw the high review rating. DO BETTER.

P

Pam Hardy

Certain staff out of line condascending and if I want to call entry day too check don't tell me I can't from the head Nurse there You will answer any question I have about my loved One!! From the beginning you don't include family you dismiss act out or Out and never ever call us and the Drs. Dont want to either!!!!!!!!

M

Monte Bonacci

Carson and his team are amazing, caring individuals. They have helped me with both my parents as they transitioned to needing more and more care. They went above and beyond for my family. They are very professional and helped me set up services I didn’t even know were available to my elderly parents. They (Carson and his team) are very good at communicating every step of the way. Highland Care outpatient therapy and Highland care center has now assisted my family for over 3 years and I can say with great confidence I would highly recommend them for any outpatient therapy or services they offer.They are family.

B

Becky Nester

I was very pleased overall with my mother’s stay at Highland Care Center. I am so appreciative of Carson and his professionalism in helping arrange all the needed documents to help get my mother admitted in a timely manner, excellent communication!!! I’m also appreciative to Alana the Business Office Manager and her help, as well as the nursing staff and CNA’S, not to mention their Social Worker. Amazing people who have challenging schedules and work hard to take care of our loved ones. Special shout out to Nurse Daniel!!! Thank you for your amazing compassion and interaction with my mom and the many others I had the privilege of observing. I’m grateful to everyone, I know you are giving your best to so many who really need you! Thank you with all my heart for taking care of my mom who means the world to me and for helping me with everything I needed from you during her stay.