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Sheri “Nun Ya” E.

Horrible experience!!! We had to hire our own caregiver to sit with our dad 24/7 as the staff was so negligent. Even then, his elderly self was put on a treadmill in physical therapy, forgotten, unable to get himself off. We had to pick him up and transport him to our primary care physician, as he needed medical care and did not see an actual physician the entire time he was there, even though we asked multiple times. They do not have a physician making regular rounds. We had to change my dad's sheets, as after two weeks this had not been done. They lied to us about insurance coverage, etc. If you want to place someone in a bed and forget about them, this is your place. Their goal is for them not to get better, and have them placed in their hospice facility. That is what they tried to do to us.

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Cereal Killer

Mother was staying there and the facility went against 2 doctors and informed the insurance she was ready to leave. We appealed and was approved, then the facility resubmited and said they can keep doing this.

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Susie Miner

My 80-year old husband was a patient in the Transtional Rehabilitation Center for almost 3 months. He received excellent, individualized care for his broken hip and femur. Because of mobility impairments and complicated medical issues, he required diligent nursing and CNA care and he received it from Fairfield's professional staff. The menu featured choice and variety, was well prepared, and tasty. The only complaint may have been the occasional too cool meal, which staff would reheat when possible. Of special note was the high quality of the rehab services available. While all of the therapists were well-trained and professional, Jerry and Cheri put heart and soul into my husband's recovery. His was a most difficult case and they motivated him to acquire the skills he will need to ultimately walk again with minimal assistance. No medical center can be perfect in all ways for all patients and their families, but for us Fairfield Village provided an excellent solution to a complicated health situation. The senior staff and managers were open, responsive, and worked hard to address any concerns we had.

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Susan Holmes

I was here for a short stay after surgery. The People were wonderful. The food was good the physical therapist and occupational therapist were excellent and they made my stay very pleasant. I would highly recommend this great facility to anyone.

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Taneasha Moyes

My daughter just got fired from here because their scheduler belittled , yelled at and refused to let her go and get her diabetic supplies that she ran out of . They are understaffed, refuse to give lunches to employees and allow higher ups to degrade them . They promise sign on bonuses on indeed but never actually pay out and I will be turning them in ! I have seen multiple texts and have proof. . Other Cnas complain about helping residents and doing their job and they do not care . My daughter actually cared about the residents but when you’re treated badly how can you enjoy going to work ? They just want your money and they don’t care about residents.