Spring Creek Healthcare Center is a Medicare-certified nursing home located in Salt Lake City, UT. CMS overall rating: 2 out of 5 stars. Google rating: 3.5 out of 5 from 91 reviews. Accepts both Medicare and Medicaid.

Spring Creek Healthcare Center

salt lake city, UTMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

4600 South Highland Drive

Salt Lake City, UT

Salt Lake County

Service Area

This nursing home is located in Salt Lake County and serves residents in the UT area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

CASCADES HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.00 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.44 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 73.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 68.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
91 reviews
Shannon Walter

Shannon Walter

Spring Creek Healthcare Center has been a wonderful place for my loved one. The staff is caring, attentive, and truly takes the time to treat residents with dignity and respect. The nurses and CNAs are hardworking and compassionate, and communication with families has been clear and consistent. The facility is clean, well-organized, and you can tell the team genuinely cares about the residents’ comfort and well-being. I’m very grateful for the care provided and would highly recommend Spring Creek Healthcare Center to anyone looking for a supportive and professional healthcare facility.

Verified Google review
Robin Hynes

Robin Hynes

As a loving daughter, I wanted to leave an honest review. I also work in healthcare, so I understand how busy and demanding these settings can be. Unfortunately, we had repeated issues with communication and follow-through on the nursing side, especially with nursing management. Concerns often had to be raised more than once and still did not feel fully heard or addressed, which was extremely stressful when it came to my dad’s care. That said, Kayla, the social worker, was truly outstanding from the very beginning, starting with our tour. She consistently listened, followed through, and genuinely cared about my dad and our family. Richard, the administrator, was also incredibly responsive and supportive, answering questions and texts at all hours. When nursing issues came up, both Kayla and Richard took them seriously and followed up without delay. Honestly, if it weren’t for Kayla and Richard, I wouldn’t have written this review at all — and if I had, it would have been a one-star review. Even though we ultimately decided to move to another facility, they deserve recognition for going above and beyond during a very difficult time for our family.

Verified Google review
kathleen christensen

kathleen christensen

All of the staff at Spring Creek are very friendly and work hard at keeping the place clean and residents happy. I’m sure it’s difficult to keep a smile all the time but they manage to do it. My husband is hard to work with but they never complain. I appreciate all of them and the care they give him. Thank you. Kathleen Christensen

Verified Google review
Deanna Lopez

Deanna Lopez

This place really doesn't care too much for my friend that is a resident there. I took her on an outing and we came back to drop her off after midnight. We were at the front entrance which is not the main entrance but is the door you see when you pull in. We rang and rang the doorbell for 10 minutes until I finally got upset. I called the facility and told them we had been ringing the doorbell. They tell me they cant hear the doorbell from where they are. What's the point of having the doorbell then? Then they tell me they would come let my friend in. We waited another 5 minutes. I had to stand at a windows and wave my arms like a crazy bird trying to fly with the light on on my phone until they turned around and started walking towards the door. Absolutely ridiculous. Don't make sense. I'm gonna start to look for a better place for my friend to get taken care of in because she deserves to be acknowledged when she shows up. Not when they are done having gossip time.

Verified Google review
Kimberly Stoneman

Kimberly Stoneman

Negative Starts! On star is too many!!! Do not allow anyone you love to stay here. They don't take care of people, they basically dump them in a bed and watch them waste away. The place looks nothing like pictures and the floors were always sticky. If your loved one is not capable of helping themselves, this place does not help them. Every time I visited my dad didn't even have water (a basic need) and was always thirsty. They said they make sure the people get their liquids in between meals, but most people drink water throughout the day not just at meals. This place is horrible! They only care for the people if they have a family member visiting. I hate this place so much!!!!

Verified Google review

Reviews from Google Places for Spring Creek Healthcare Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.