C

Clare McAfee

I have seen immense growth in this place! My mother is a resident there and I’m extremely happy with the improvements! She has an amazing nurse/care provider. Also the whole staff is kind and very accommodating! And the activities director is fabulous!! 🙌🙌🌷

M

Marco G

Worst place to send your loved one for rehab. My mother came out worst then when she went in. She was sent back to hospital and now fighting for her life . She needed oxygen and was never giving it. I complained and still she never got it. She was unable to feed herself and staff just placed food on tray and leave the room. They have a wire going to a switch to turn on call light and always found the wire on the floor so she couldn't call for help. She had bed sores from laying on urin soaked sheets. This place should be shut down. It is real bad when a traveling Nurse even says this place is bad

V

Victoria Jewett

I visited this facility today to do a tour to see if it could be a comfortable place for my mom. As I waited for the administrator I was able to hear different interactions between staff and residents. The staff spoke kindly to the residents and were willing to assist with whatever they were in need of. The residents talked to the staff like they were interacting with friends. That was so nice to see and hear. There were plenty of employees all busy with tasks. The rooms were clean and they had a few group activities going on. The only complaint was the condition of the driveway which may not have been repaired yet from the summer storm/ flooding.

D

Denise Mellia

Berlin Health and Rehab was awesome! When I walked in the door for the first time I felt disoriented. A nice person stopped and helped me get in and find my friend. I was happy to see that my friends were in good hands. The thing I liked the most was that it DID NOT smell like a hospital. I'm happy my friend are there and being taken off.

L

Lily Parker

My grandmother was placed in this facility after surgery to receive some advanced care for a few weeks before going home. After only one day, we brought her home because both the facility and the care were nowhere near what was promised. There was chipped paint on every wall in her room, she had no chair to sit in to suit her needs, there was mold on the paneling, and the food was extremely cheap/tasteless. As for the staff, some nurses were lovely while others refused to provide the basic care and equipment that she needed. Less that 24 hours after being admitted, she was handed paperwork to grant them access to her bank accounts. I highly recommend that you utilize any other options possible before putting a loved one in this facility. If there is no other option, please visit regularly to see that their needs are being met.