Rutland Healthcare & Rehabilitation Center is a Medicare-certified nursing home located in Rutland, VT. CMS overall rating: 4 out of 5 stars. Google rating: 4.4 out of 5 from 42 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Rutland County and serves residents in the VT area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
≈ At average
GENESIS HEALTHCARE
Part of a multi-facility healthcare organization
≈ At average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Five stars for this place! The lady at the front desk is absolutely amazing. Great environment, great people. I visited someone and everyone was so helpful. Although, as I was leaving to go on the elevator, I encountered this incredibly rude lady. There was a girl working that had food trays and I was in the elevator, so it was pretty packed which, is normal. Sandy, looks like maybe a janitor? She had garbage over a big moveable cart. Spoke to me like I was no good and told me “well you going to move? Or what?” And started talking about me to her “co-worker, And I straight up said “If you would’ve been nicer about it, I can.” So incredibly unprofessional, and uncomfortable for me. I do not think people like her deserve to have this job if they cannot have any human decency. The front desk lady made it right by talking and finding her supervisor.
I cannot say enough good things about the rehab on the first floor. I met the team, Emily, Mandy, Amanda, Kele, Sam , Deb and I'm sure I'm forgetting some when my dad was there for some basic rehab from a vascular surgery, upon his discharge , my grandmother was sent there for some basic rehab when she unfortunately experienced a stroke . They were so professional and kind with her and when she was basically unable to communicate they treated her with the utmost respect and kindness. Unfortunately, her condition deteriorated and she passed away this past week there. This was the worst week in our lives but they made us comfortable and made sure we had everything we needed , they kept us informed at every turn. We can't say enough good things about them and will recommend them every chance we get. Thanks for everything!
We visited 2 relatives, both living on the same floor. Both seemed happy and pleased with the care they are receiving. Staff was accomodating helpful and cheerful. Wallpaper in room could use a little refreshing ...
If it was just the nursing staff and PT/OT I would give a 5 star review. They were all polite and pleasant. Always trying to make residents as comfortable as possible. The loss of 3 stars is solely at the hands of the staff doctor. My better half was there for an extended stay due to a leg fracture surgery that became infected. While there another medical condition manifested itself and was completely neglected by the "physician." He would comment that there was definitely something wrong with her toes and something needed to be done about it but he never ordered any tests to determine what was the cause. After release her foot continued to worsen and it was ultimately discovered by a simple CT scan that she has arterial blockages to her legs that could have resulted in the loss of both her legs. Thankfully we found doctors that actually care about their patients and will hopefully save her limbs. Again the rest of the staff was ⭐️⭐️⭐️⭐️⭐️ but that doctor nearly permanently crippled her. Her main complaint during her stay was that the food was very bland. Maybe get some of those little packets of salt and pepper for the residents that can handle more "spicy" food. Edit: Rutland wins back one star for administrative diligence in following up.👍
My mother in law is a resident here, her room is clean, they have fun activities that put a smile on her face. The nurses are very nice and keep us informed. The consistent complaint is the food, although I have not tried it myself, the meals I have seen do not look all that appetizing. Over all my husband and I are happy to have such caring staff to take care of my mother in law.
Reviews from Google Places for Rutland Healthcare & Rehabilitation Center. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.