K

kygero

When the walk up is unshoveled, creating access and hazard issues for people with mobility concerns, I have a problem. When my uncle's room was put on contact precautions during our visit and no one from the staff have informed my uncle or us what the circumstances are, I have a problem. When my uncle is complaining of an earache but not advocating for help because he's been told by staff that they're shorthanded, I have a problem. When breakfast debris remains in the cafeteria and its 4pm, I have a problem. When my uncle is wearing someone else's clothes because his weren't washed in a timely manner, I have a problem. As caregivers, we enter this field for a reason... and its not to play on your phone and talk bout your filthy shoes. Be better.

C

Carrie Wood

Facility was clean and organized. Staff were welcoming and friendly. Residents appear to be well cared for.

J

Jonathan Williams

I had a very pleasant experience and the staff member that I dealt with was very helpful and helping me with visitor sign in and showing me which room of the patient I was visiting

T

Tiffany Nichols

Moved a friend from here today. The good news is she will be closer to her friends that live in that area. But the bad news is how much she will miss the caretakers here. They were so kind to her. Thank you for taking such good care of her. we know the medical community struggles to find enough help and are overloaded, but they were doing their best and I appreciate that.

R

Ren Dillon

St.Albans may not be the newest or fanciest care facility, but it more than makes up for that with its exceptional staff. I’ve witnessed several elder care facilities over the past few years and have never seen such a caring and committed group of healthcare professionals. What I noticed on my first visit has remained true across many months. The staff really love what they do, and they treat the patients with respect and kindness in every interaction. What else could we want for our loved ones? Thanks St.Albans.