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Donya Williams

From the moment we got in the door they have been the kindest group of people i have encountered.My mother came from Washington Hospital Center which has a terrible Administration that made my mother cry and now she is so happy with this group. They had her standing on her first session. And Amanda is an awesome nursing unit manager ensuring that all my mothers needs are met

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JANDJESS K

If I could give this facility less than a 1 if I could. My father was transferred here from a VHC for what was supposed to be a 2-3 week stay. A large cockroach greeted us when we arrived. The facility claimed not to have any information from VHC about my father's care needs (medications, dietary restrictions, etc). My father had been hospitalized for a contagious respiratory infection. The hospital told me that precautions still needed to be taken for a few days, but Alexandria rehab put him in a double room with no precautions to protect the other patient. When I asked about that, I was told "don't worry about it". Said double room also has a toilet that did not flush and was filled with excrement. When we asked if there was another restroom available, they brought a commode into the restroom and suggested he just use that. The room is so cramped that there isn't space for my father to get in and out of a walker from his bed. My father also arrived around dinner time. He is diabetic on a low carbohydrate diet. When we asked for a meal they brought him a massive bun with some sort of meat that was slathered in cheese and tater tots. When we said he shouldn't eat it, they returned with some sort of fried patty they claimed was chicken and mashed potatoes, not a vegetable in sight. We asked repeatedly if the facility has the medication my father needed to take this evening and were.told they were working on it. After 2 hours of waiting, we were told the supervisor was on break. Just after that I went to the lobby to let my husband in to bring my father a suitable food, and saw the supervisor just sitting there. Just a terrible experience overall. I did not feel comfortable leaving my father there in their "care" and would strongly recommend against anyone considering this location for anyone. A disgusting facility and a complete lack of care.

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MG Motorsports

A good friend of mine has been in this rehab facility for about 10 days now and is being released today. I have been so pleased with the help and care that my friend has recieved here. Deborah the Social Worker is a wonderful person that cares deeply about the patients that she cares for... and has been present and helpful , and communicative EVERY step of the way. She evan had several phone conversations with me on her day off on a SUNDAY right after my friend was admited (who does that?). Also Justin the Rehab Director has been awesome to work with... and very available to discuss progress, concerns, and treatment plan moving forward. He even spent time discussing how to set up my friends house better to mitigate fall risks. And lastly Regina in the business office has been a tremendous help as well in coordinating extra days of care that were needed as well as refunding the family for pre-paid days not used. Keep up the great work caring for your patients guys... your team made a big difference in a tough situation for our friend and his family!

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labcf25

Outstanding care and staff! Alexandria Rehabilitation & Healthcare Center is warm, professional, and truly resident-focused. The nursing team goes above and beyond, and the rehab and clinical care are exceptional. Highly recommend!

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Monica White

This facility is one of the most well kept places. It is always clean and smells fresh. The staff are always nice, take great care of my elderly cousin and you don't hear patients being ignored while yelling out in pain like I've seen at many other places.