M

Mary Roby

cant get any answers to why mom is now under paying the nursing home, when ive tried to ask them several times,i know they take out 189 for ear ins. through audiology /but im still under paying by 147 a month . im poa and trying to do the right thing. but staff on fox run and theropy are great .also the staff down stairs are very friendly;but here lately cant get anything done, keep getting the run around.

D

DEBRA FREEMAN

My mother-in-law is currently in this facility. We are very pleased with the staff and how they keep the family updated on her healthcare, but the food is terrible. We take turns going out at supper time just to make sure she has a warm decent meal. There really needs to be some improvement in the menu.

P

Paula

My aunt Mary Smith was there for therapy. They were very helpful and wonderful to her. The staff were very helpful and friendly and wonderful. Thanks to all of the staff at Fairmont crossing.

T

The Josephs

Fairmont is a fantastic facility! Everyone - from the employee we asked directions from out front, to the receptionist to our Dad’s nurses, to the administrative staff we spoke with - seems to truly care about the residents and their families. The nurse proactively kept us informed about his condition. Our Dad was there for a few days for a respite for our Mom through hospice care. It was a really wonderful experience! That is particularly helpful given the difficulty of the situation. Thank you!

M

Mary Rucker

My mom has been at Fairmont Crossing since September. She has received excellent care. The staff are so warm and welcoming. She enjoys the food prepared by the kitchen staff. If I have any concerns/questions they address them in a timely matter. Thanks for all you do.