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barbara jones

They are unprofessional with calling loved ones to let u know in change of health, food and accidents that don't no one knows what happened or records

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Connie Moss

Something that stands out to me is the mood of the aides. My mother's regular aides are consistently upbeat and positive. They never enter Mama's room grumpy and complaining about other staff or being too busy. I've never asked for help for Mama and gotten a 'look' that communicated resentment. Heritage Hall's Unit 2 is wonderful. I'm so thankful for having such a facility nearby. Thank you all!

A

Amy

“My wife and I were both here at Heritage Hall, and I want to thank the entire team for the love, respect, and kindness they showed her every single day. Knowing she was in good hands gave me peace of mind. From the nurses to the aides to the therapy staff— everyone went above and beyond. You cared for her like she was your own family.” L. Pritchard

A

Amy Carwile

Mr. Allmand stated the staff is very friendly that he knew a lot of residents in the building. The therapy department is top-notch! When he came into Heritage Hall, he was unable to walk, and they have gotten him to the point that he is able to go home and care for himself. He has nothing but kind words to say about all the staff in Heritage Hall. The food was wonderful! I would highly recommend Heritage Hall to anyone needing care.

J

Joanne Thompson

***Updated current review! Our Mother has now been a resident here in the Memory Care unit for almost 2 years. Even with her Dementia, she is thriving! She is always happy and is very well cared for. Mom is active and enjoys the socialization with the other residents , who are “like her.”Everyone who visits her comments on how happy she is This is all anyone wants for their loved ones who have Dementia. *** Choosing a place for our Mom who has Dementia, was a choice we took very seriously. After visiting several places, we chose Heritage Hall in Blackstone. From the very first conversation with Joyce Taylor, Admissions Director, to Mom’s actual admission, everyone was caring and ready to help in any way. Mom is in the secure Memory Care unit and has many activities. This unit has its own secured courtyard, which is beautiful and allows her to go outside anytime without us worrying. Faith, the Activities Director, keeps the residents busy with numerous activities including having her hair done on a regular basis. Our main concern is her happiness and she is VERY happy here and has never asked to go with us home!