HERITAGE HALL - BROOKNEAL is a Medicare-certified nursing home located in BROOKNEAL, VA. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 13 reviews. Accepts both Medicare and Medicaid.

HERITAGE HALL - BROOKNEAL

brookneal, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

633 COOK AVENUE

BROOKNEAL, VA

Campbell County

Service Area

This nursing home is located in Campbell County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

HERITAGE HALL

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.34 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.27 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 38.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
13 reviews
Tammi Childress

Tammi Childress

My mother and my husband's aunt are full time residents. They are both very pleased to be at Heritage Hall. I am generally pleased with the facility and care they both receive. The only consistent complaint is the temperature of the food.

Verified Google review
Turnip 708

Turnip 708

Great experience for family member. Wonderful staff. Therapy department is amazing and have accomplished so many goals for my father.

Verified Google review
daisy gayles

daisy gayles

I was very please when i came to visit the nurse home im planning on putting my step father there i know he will love it just as well as i did when i first came there

Verified Google review
Kathy Thomas

Kathy Thomas

Worst place ever. Night shift was very abusive. Lady in charge lied, said they take excellent care of their patients. Dad went after a 2 week hospital stay to get strong enough to go home. After just 2.5 days, he came home weaker than when he went in. They came in once a day and didn't even give half his meds. Staff didn't know how to operate their own equipment. STAY AWAY!!!

Verified Google review
Ronda Williams

Ronda Williams

Awful place to send a loved one. They ignore them and do not care for them as needed. They only come to the room once a day. The patient’s suffer. They do not get the help they need. Put my father in there and had to pull him out on day 3. He did not get the care he needed and went downhill fast. The patient that shared the room with him has been there for 7 years and he also said it was the worst place any person could be and that he doesn’t have any other choice but to be there.

Verified Google review

Reviews from Google Places for HERITAGE HALL - BROOKNEAL. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.