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john harvin

Rehabilitation is fabulous. Great gym and equipmemt and staff are outstanding. Would certainly recommend the rehab as related to my wife's rehab. However, skilled nursing is slightly above average. Friendly but seem at times under staffed.

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Vera Johnson

The social worker, nurse practitioner and charge nurse all have just been cruel and do not care for the elderly in their care. Who is in charge of patient care? Why is this concern normal in here. Is there any one in charge to be held accountable for care? This is our senior population, do they deserve to be treated this poorly. She had an accident, she doesn’t deserve being punished for not being able to feed herself or not able to bathe herself. This is disgraceful. Tell me what are we to do?? We just want to get her healthy and back home. Sincerely, A concerned family

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Jennifer Thompson

A review does not do this place justice regarding the care provided. My mom admitted to this facility and has improved tremendously!! I can’t begin the describe the type of condition my mom was in. She had a horrible ride from the hospital but that’s another story. Everyone was polite as soon as you walk in. I was greeted with smiles and happy faces. Especially when you first walk in some people don’t even lift their head to greet you now and days. The nurses were also super helpful and gave my mom confidence. It was a tough reality for me to face and the staff helped me through that. It truly felt like this was their mom as well. Anyways, I’m so happy that we chose this facility compared to others. We had a private room which was nice for us to have privacy when we wanted to have more family in the room. Thank you Burke for getting my mom better. We never thought we would get to this point and you all are proof miracle can be done!!

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236amanda Bernett

Had a pleasant stay at Burke recently. The smiling faces and laughs really make the facility warm. I was able to get stronger and better than I came in with therapy. Nursing was great too! My roommate was also so great, that I think I made a lifelong friend! If you’re looking for a place to recover or send your loved one this is the place to be! Nothing beats Burke!

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Meganoosh Avakian

My mother was in Room 213B with me there 12 hours a day for 4 Days in July 2025 until I realized that If I left my mom alone there for too long or even longer than 5 days she would probably die from an infection and malnutrition. I had to self Discharge her to save her from the smell of Piss and poop all over. The rooms in her section were all 2 bed rooms so the person already in the room that she was initially put in had a bed bound elderly woman who was sitting in her piss and poop for hours. After the first night my mom was crying for help. We moved her to another room next to the AC and then we see that the room was not clean enough and had a ANT infestation. I took videos of the issue and ants on dirty phone which is where I traced the row of ants. They will leave you in bed in your diaper for 7 hrs and they will NEVER PUT THE HELP BUTTON on your lap by your hand so you can call for help. Instead its dropped on the floor. Even the TV remote is always on floor not given to patient. Everytime they left my mom the button would be left on the floor. I imagine the residents are in such bad shape that this is the only way they shut up their patients so they can go about their day. The food is ALWAYS COLD and no condiments. The small ginger ale can is even warm. The Physical Therapy Dept never came to assess my mom until on 3rd day I kept complaining to ask for the evaluation, so I knew what type of time frame we were looking for. Only after constantly asking for help they called and someone came. The PT was great but I realized my mom would never get better in this dirty place with bad food because in order to get better you need to at least eat decent since she is a Type 2 Diabetic. The food does not adhere to the diet of the patient and they don't give you a choice of what to eat. So its either this or you go hungry. The 12 hours a day I was there, I had to bring lots of food fresh fruit and food from home so my mom wouldnt go hungry. There is NO FRESH FOOD in this facility. Its all canned. The Room has NO BODY Wipes. After complaining constantly, they brought some then took it away because the other patient in room didn't have any. I brough a shampoo cap from home so i could keep my mom clean since she was in hospital for 2 weeks and no shower. The towel I used to dry her head i had left next to sink so the cleaning lady could take it. Instead the nurse assistant came in room later and grabbed it and used it on the neighboring bed right in front of me to wipe her butt and body with it. I even mentioned to her what she did later that night and she was denying it. I mentioned it to her because she couldn't find any body wipes and was going to use a towel to clean butt. Can you imagine and these towels are used on peoples faces later. From the first moment we got there they had no diaper to fit my mom and there were no diapers in the room. Every time they wanted to change my mom they would have to go hunting for diapers in the hallway. Even the Physical Therapist that had come back the second time on final day we were there had NO SLING in their physical therapy closet to help my mom with her arm that was in a wrong sling. I had quickly ordered one on Amazon and had her put on her. When the PT had come to work with my mom to help her stand up and sit on a commode there was no commode available. Because of this they kept making her go in a bed pan which was extremely uncomfortable. Can you image a rehab facility not having wipes, diapers and commodes and ignores you when you say there is ants.Every day there is a man and woman in suits walking around inspecting but they do don't actually fix issues. Where is the management in this place to actually set a standard of care for human beings? There is zero training for caring for people in this facility. When you are in Sentara Hospital not one employee there leaves the room without making sure the patient can call for help. Burke Rehab does not understand this concept. Shame on the Health dept for allowing this place to stay open.