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Art Davenport

DO NOT LET YOUR LOVED ONE ANYWHERE NEAR THIS PLACE! My sister was in this place earlier this year. After reading these reviews I decided to write one of my own. I agree with every negative review written here and wonder if the positive reviews are real since none of the people I met while she was there would agree with this. The care was horrible. Most but not all of the caregivers and staff were horrible and treated the patients terribly. One of the worst things was that management was more interested in covering for the horrible employees than they were about giving proper care and RESPECT to the patients and their families. There is not enough space here to write about the lack of care given here. It was so bad that my sister was removed as we were concerned about her health, safety and staff retaliation after filing multiple complaints. Even the good staff members appeared to be scared to say anything to management about the bad staff! Please read the reviews and believe those that are negative. Again, DO NOT LET YOUR LOVED ONE ANYWHERE NEAR THIS PLACE!

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Alicia Spivey

During my stay here my care was good. The rehab staff is the best. They got me back to my normal daily activities and now I'm able to discharge back home and my puppy 🐶. Thanks to all the satff

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Arlene Mosley

On 6/10/2025, my husband and I took my mother-in-law out of that place. I was so disgusted at the care that she was receiving, better yet not receiving, that it was all I could do not report them to the Health Board. That in itself may come later. We went twice to management with complaints about the nursing staff and was told both times that they would look into it for us, because they do not allow that sort of care in there. That was only to back us off of them. Our mother is 90 years old, basically independent, was still driving, doing for herself. So one, can only imagine how hard it was for her to have to ask for help to go to the bathroom or brush her teeth or just get something to drink. Instead they tell her it will cost $5.00 for a cup of water, they let her sit in pee and poop for hours at a time to the point that she developed a rash and they told her it was an allergic reaction to maybe the detergent for the sheets. She was starting to develop pressure sores on the heel of her foot. And she developed a UTI while there. If anyone reads if this review, please do not place your loved ones in there... you will not be pleased.

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I have mixed feelings about this place and the staff. Some of the staff there are nice and seem to be concerned about the patients but then there's some who shouldn't be working there. I can't remember the workers names but I will say the man who works the kitchen area and goes around to the rooms to see what the patients can and can't eat, he was really nice and if something wasn't done correctly he was on it to try making sure it was corrected. A couple of the ladies that worked at the front entrance, they were also really nice. A few other workers as well but then you have those who go to the rooms to check on the patient's, change their bedding , help them to the bathroom, wash them up, change them.. also if the patients are on oxygen and it needs to be checked on . Well it seems they lack on doing their job. When the bedding needs to be changed, you are supposed to change it, not sit the clean bedding at the foot of the bed and walk out. If someone needs to be changed because the staff member didn't do their job by helping the patient to the bathroom so they have to lay in bed hours throughout the day waiting for someone to change them and clean them up.... that is neglect. If you don't want to do your job and take care of the patients, then you shouldn't be working there. I'm sure you wouldn't like it if that was your family member being treated that way. Those people who are a patient there need to be treated with respect and the proper care. The place rinks bad. It smells like poop all down the halls. They have people sitting throughout the halls where sometimes hard to get by. They have patients going in the wrong room because they forget where their room is and think they are in the right room. The microwave and refrigerator that's for the patients are nasty and smell. I really think that place should be checked on and I think the patients should be checked on from time to time. Some of the staff workers should also be closely watched. Like I said, not all the staff workers are badm They do have some who are really nice and caring but some of those staff workers shouldn't be working in a place like that if they're not going to do their job. Another thing, when the staff workers wash the patients clothes they don't even make sure the clothes go back to the right person. They just give other parents clothes to other patients. It saddens me and breaks my heart to know anyone who stays there getting neglected.

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Pat Hines

I have a relative who is a long term resident confined to bed. The facility is not well kept or cleaned. The food smells awful, no paper towels in the dispenser, toilet paper at a minimum, sheets not changed when needed. On one of my recent visits I noticed her sheet and pillow case needed to be changed. I spoke with staff her assigned CNA is responsible. I was there over an hour no CNA. I suggested I can change her linen just let know where they are. No clean sheets to be had. My relative is neglected various times. Not cleaning and changing the gauze and cleaning the open wound on her thigh. On occasion she herself will call 911 when she is in distress. I experienced on two occasions she needed immediate action. Her oxygen tank was running low which needs routine attention to keep her breathing. She told me she told the staff several times before I arrived the oxygen machine should be adjusted. I told the the staff at the station it needed attention. Reluctantly someone said OK we'll let her know, who could not be found. A small growth on the side of her thigh grown into the shape of a large melon. A couple of times I reminded the staff it needed medical attention. They replied we'll let the Dr. know. It came to the point of extreme pain and fluid running out. I spoke to staff then also. That night the staff took it upon themselves to lance it and squeeze to get the core out. My relative told me all she could do was scream in pain. Least to say she was rushed to ER and kept in the hospital for several days for bacterial infections. The most recent incident when an CNA insisted she try to get from the wheel chair to the bed on her own. My relative told her that always needs assistance because of her weight. As she was making an attempt the CNA gave her a push. My relative lost her balance, fell backwards in the bed and her foot got caught between the bed and wheel chair. It resulted in my relative calling 911, another ER visit which resulted in a sprang ankle. I am so aware of the lack of staff. But those who show up can do better.