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Lin

Although we weren’t ultimately able to get my grandma a bed here due to insurance limitations, Verra in admissions was an absolute pleasure to work with. She went above and beyond to answer every single question and concern we had—and there were many! She was always kind, patient, and genuinely happy to help both my husband and me. Never once did she make us feel like a burden for asking questions. If insurance had allowed, this would have been our number one choice without hesitation. While it’s disappointing that it didn’t work out, this facility truly seems wonderful, and Verra’s inviting, compassionate attitude speaks volumes about the care and professionalism here.

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David Walker

Just want to express how impressed I am with the Director of social services, Mica and the activities director, Mary Lou They are such advocates for the residents and both wonderful people. Colonial Heights is blessed to have them!!

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Muffin Chihuahua

My sister is at this facility. The staff there has been so friendly to my family. Out of the 3 facilities she’s been to in the area this is by far the best! The liaison I believe her name is Neka was amazing she met with me and my sister at the hospital, she was very knowledgeable with answering questions she made the transition from the hospital to the facility amazing. My sister says the food is just okay because she is used to home cooking. Although no place is perfect, I am so appreciative of all the things the staff has done to keep my sister comfortable during her stay. I was there last week and saw the office staff helping out. What dedication! Thank you Colonial Heights!!!

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Renee Mann

Mica and the team at Colonial Heights Rehab and Nursing Center was very helpful on getting information for our patient moving into their community quickly from the hospital with Crater Community Hospice. Thank you for the great Customer Service!

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Nick Koon

Our grand mother has been here for 2 weeks get there today she is sitting in urine has fallen out of her bed, bruises all over her after we had been calling up there for 2 hours trying to get in touch with someone prior. So we go up there to find this. We had to call the ambulance to get her out of there to make sure she is ok. if you love your loved one do not let them go here. Pathetic the people working her should be ashamed of their selves.