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Vinette Dye

We were not prepared to entrust the care of our precious mom to anyone at all. When mom’s health suddenly declined, we had need for a rehab center offering dialysis. We previewed the property unannounced. Everything was pristine clean. There was a pleasant aroma in the air. We spoke with families of residents and with nurses. Each testimony was positive. Rachel, the assistant administrator gave us a tour without an appointment. There was no time to stage or prepare to impress us. Everything was on point. When mom moved in, everyone was so accommodating. We were able to make her room personal and cozy to suit her needs. All the staff welcomed us with smiles and graciousness. Even the administrator met with us to ensure our needs were being met. Mom was so comfortable. We felt sure she was safe and lovingly being attended to. Our goal was to rehabilitate mom to a place of independence. The excellent rehab and OT team worked with mom daily, helping her to function independently. We were elated! When we were ready to be discharged, the social worker, Tonya worked with us to make sure we had everything we needed to continue her success at home. If ever we had need for these services again, we would hands down choose Highland Ridge Rehab again. Thank you, thank you, thank you! We’ll never forget your kindness to us! The Dye Family

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Keelee Wright

If I could give 0 stars, I would. Their neglect lead to my grandfather passing and being treated poorly in his last moments. They chopped it up to being the fault of a travel nurse, who now has lost their job, but they did not do their due diligence to follow up on a fall. We found him the next morning at the brink of death, and then EMS was called, not like they should’ve been hours prior. For us to have to find him like that and then him die shortly after at the hospital, it’s beyond traumatic.

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Fred Odum

Best rehab experience we have had. All departments went over and above their responsibilities. Very friendly and competent in their field of expertise.

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Edward Slaughter

Highland Ridge Rehabilitation did an excellent job helping to get our father back on his feet and returned home. We appreciate the excellent care you provided for him as well as our entire family while visiting.

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Wayne Price

My mother was at another Rehab facility 3. Hrs away. The administrative staff at Highland Ridge went above and beyond my expectations in helping me to get her transferred to Highland Ridge. Amanda is an angel, she relentlessly, but very nicely pushed the other facility for all the required documentation that was needed for her facility as well as for the insurance company. She called the insurance company many times and wouldn't take no for an answer. I was told by the insurance company that it would take upto 72 hrs before they would even review and longer to grand the authorization to transfer my mother. Amanda got the authorization and my mother was transferred to Highland Ridge within 24 hrs. I can't say thank you enough to her and the administrative staff for all their efforts.