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christina rivera-morales

I won’t go into great great detail about our exact issue but I would NOT recommend this facility to anyone who is not able to do for themselves to some degree. My brother passed after his care received here. He should not have passed as he had no complications from surgery before arrival, had no other unrelated health issues outside care needed for his injury and from surgery (which was why he went to the facility) prior to the facility. He was expected to make a full recovery in a few months and finish recovery at home. In general 3-6mo facility and another 3-9mo at home to be good as new. We were told this facility was equipped to handle his needs (this was a boldface lie). I have a lot to say but I believe I may seek legal counsel bc no family should go through this and it should not be allowed for patients to be neglected so they can cash checks from insurance and patients alike, so will refrain from listing the details here because this absolutely should NOT have happened and could have been avoided if he had received proper care. BUT I WANT TO INFORM OTHERS so you do not go through what our family did. If your loved one cannot advocate for themselves verbally and have some movement out of the bed or wheelchair on their own DO NOT send them here as you are only signing them up to be neglected. We chose this facility because we were told they were equipped for his needs and care. Not exactly true and not the care one would expect - additionally the night staff is mostly a joke. They run a very very very Skelton style staff that’s honestly unacceptable just bc you believe patients should be asleep doesn’t mean care and attention is not needed. Call buttons or go ignored for extended period of time. You must stay there at all times with your loved one to get care they need which is nearly impossible to do and should not be the case or required since this is the actual point of a care facility. I understand they say they aren’t 1 on 1 but if your patient cannot speak up for themselves verbally or push the call button you can’t rely on every 2 hours alone and wait for the family to show to call for help and request the physician and 911 due to their lack of attention and care overnight and even during the day, still having to push and request for care and attention and request management. And yes some of the staff was wonderful but not everyone has the same care and attention to care and work ethic. Wish they did but they don’t and I don’t accept that that’s not the expectation when you are in this line of work. Unfortunately it appears people are hired bc they need a job or to fill a role not bc it’s love of a career choice. And I’m not saying this is an easy line of work, it’s hard and likely hard emotionally, mentally and physically BUT you are paid for the job, you have chosen to accept this line of work, and you are literally entrusted with someone’s well being. I’m sure they would feel differently if it was their loved one receiving care by themselves or their coworkers and management. AND NO, I DON’T NEED YOU TO RESPOND TO MY REVIEW ASKING TO TALK AS I’VE SEEN IN THE OTHER RESPONSE COMMENTS. What good does talking do me now that he’s passed? You should have been proactive from day one 24/7.

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Lauren Mowbray

My father was transferred to Fairfax Health and Rehabilitation on October 27 following hip surgery. What happened to him there reflects a level of neglect that no patient—especially a vulnerable dementia patient—should ever experience. Over the course of his stay, he began to decline in ways that were alarming and completely avoidable. On Wednesday, November 26, we received a call from one of the nurses informing us that my dad had not eaten or had anything to drink for two full days. We were told it would be best to come see him. My sister arrived to find him incoherent, unable to lift his head, and sitting in a wheelchair wearing only a hospital gown—no blanket, no clothing layered for warmth. His skin had turned gray. He looked severely dehydrated and profoundly weak. When I was able to get there, I discovered that he had been sleeping in that wheelchair for days, possibly even weeks. Staff admitted they refused to put him in a bed because he was considered a fall risk and the bed in his room did not have guard rails. Rather than seek a safer bed, a specialty unit, or an alternative facility, they kept him stationed in a wheelchair at the nurses’ desk. My father has advanced, stage-7 Alzheimer’s disease. He cannot adequately feed himself, cannot communicate his needs, and requires total assistance for all activities of daily living. Yet the nurse told us that the facility “does not provide one-on-one care,” despite having a memory-care wing designed specifically for dementia patients. No staff member ever initiated a reassessment, transfer, or any intervention beyond leaving him in a chair and allowing him to go days without food, water, or proper care. It is impossible to describe the shock of realizing how profoundly he had been neglected. Had we not intervened when we did, I truly believe he might not be alive today. Families entrust facilities like this with the wellbeing of their most vulnerable loved ones. What my father experienced at Fairfax Health and Rehabilitation was not care—it was negligence.

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Jackie Carter

I appreciate the treatments I received from the nurses, CNAs, Unit manager Christelle R., Therapists, Michael, JR, Aileen, Shri, the Rehab Manager for Physical Therapy and Social worker, Nesi and Dr. Danda for exceptional care. They went above and beyond to make sure my special needs were met. I recommend this facility and their staff for anybody who is need of such services.

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Troy R

My mom was a patient at this dump and it's a dirty place. The pictures are lies and the so called employees are worthless. I highly recommend not going to this place. No one there does their job right, patients pain medications come up missing, the so called nurses are always on personal phone calls, takes forever for anyone to show up when you press the call button. The health inspector and fire inspector were there within a week and not up to date with anything. We were told they were equipped for what my mom needed but didn't have a single thing for her. This place is nothing but a big headache, please if you love your loved ones do not go here. This place is really sketchy and wish I could do less than a one star rating. I honestly don't see how they're still in business. Feel like I should contact the news and have them spread the word how terrible this place is.

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David McDonell

I have been a longer than expected patient resident at “FOHR” in their PARC unit (Post Acute Recovery), so I have the ‘benefit’ of some time and experience with the facility and staff. I can’t go through all the individuals as there are too many to name, so I will say with sincerity the entire staff has been outstanding, with special recognition to the nurses, nurse practitioners, aides, supervisors, unit managers, case workers, and physical and occupational therapists (you know who you are;-). My long and complicated recovery has been both facilitated and made more tolerable by this Skilled Nursing Facility. Highly recommended if you are seeking quality care in northern Virginia. Thank you, FOHR!