T

Tekiesha Crouch

Fairfax Nursing Center is a wonderful building filled with the best residents and staff. I always see the residents smiling when I’m there. The staff are always working hard and having a fun time with the residents! I recommend this facility for your love ones!

Y

Yaa

The experience was great. My grandaunt spent a few weeks at the rehab center and from the admissions, the welcoming, jumpstart, the care through to when she was released was wonderful. Every single person involved work her care was very nice, especially the admissions team, Gertrude, Mel, and co. They answered every question we had. Very helpful team. Thank you for taking care of my grandaunt.

H

Hidden Bird

I used to take one of my relatives to this rehabilitation center, and what I witnessed there honestly broke me. This place is supposed to help people heal — but instead, it feels like a place where compassion and care have completely disappeared. They don’t have enough supplies. I’ve seen them sharing wipes and briefs between rooms, like it’s normal. That’s not only wrong — it’s disrespectful to the people they’re supposed to be caring for. Hygiene is a basic need, not an option. Yes, they have linens, and yes, the nurses are absolute angels. They’re kind, patient, and doing everything they can — but their hands are tied because management is the real problem. The management is immature, careless, and straight-up neglectful. It’s like they’ve forgotten that these are human beings, not numbers. When my relative was on the third floor (the main floor), I saw things with my own eyes. There was one housekeeper — a lady who wore a scarf — and she stood out. She worked hard, cleaning every single room with real care and effort. She’s the only one who seemed to take pride in her job. I’ll never forget her. Meanwhile, the rest of the housekeeping staff would clean one room and completely ignore the next, like it didn’t even matter. Watching that lady work alone, doing what others wouldn’t, made me feel sorry and angry at the same time. She deserves better — and so do the residents. They don’t even give proper showers. Some of the staff act like they’re there to pass time, not to help people. It’s heartbreaking to see people in need being treated like this. To the management — please, wake up. You’re leading a place full of people who are vulnerable, people who deserve love, care, and dignity. Until that changes, I wouldn’t recommend this facility to anyone who truly loves their family. I feel like the Staffs are not happy working there I am a doctor and I totally understand them I guess everything reflects on the staff how the DON is doing My relative was admitted on August Because when you walk through those halls and see what I saw… you’ll understand why my heart hurts to even write this. Hope it will never keep going like this I took out my uncle but the residents that are still there 😔😔😔😔

L

Lisa Ahlbrand

It is a very traumatic time when a loved one has to enter a rehab facility. When my spouse was placed in this facility, it was horrific from the beginning and he died two weeks later. There was little to no communication. It was impossible to reach a nurses station for updates on my husband’s declining condition. The social worker contacted me once about his plan of care with no follow up. Rehab consisted of leg lifts. He was never removed from his bed the entire stay. His home was three hours away. He was basically treated as garbage. No human deserves this kind of treatment. His name was Steven Ahlbrand. He died 8/6/25 and I have yet to be notified of his passing from this facility.

R

Rowaida Gaffar

My sister and I had the privilege of having our father stay at Fairfax Nursing and Rehabilitation Center for three weeks before his passing, and we are so grateful for the exceptional care he received. The 24-hour health services were outstanding, and the staff were incredibly competent, professional, kind, and caring.They treated our father like family, offering not only medical care but also emotional support and comfort to both him and us. We were initially very apprehensive about leaving him, but the staff’s constant communication and genuine compassion quickly put us at ease. Fairfax is more than just a facility, it’s a place where people truly care. We’ll always be thankful for the dignity and love they showed our dad in his final days. A big thank you to the team on the first floor and Sofia Sohail who works for Social Worker & Discharge Planning.