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Lynn Hoffmann

My mother in law is there right now and is so frustrated. She asks for help and there is rarely follow through. She had to beg for her meds. Her commode broke and they took days to get a new one. It took 2 days to get batteries for her tv remote. She loves the physical therapy people, though. She said the food is good, too.

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FAHAD HASSAN

My father recently stayed at Vierra Falls Skilled Nursing Facility, and overall we had a very positive experience. The facility is clean, comfortable, and welcoming for both patients and visiting family members. The admission process was smooth, and the care plan was clearly explained by staff from multiple departments. What stood out most was the professionalism and kindness of the staff. Nurses, techs, and support staff were caring and attentive throughout his stay. Compared to other skilled nursing facilities in the DMV area, the level of care here truly stands out. The staff deserves five star recognition.

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Heidi Given

Proceed with extreme caution! If you have any other options, read reviews carefully and send your loved one to the best facility you can manage. While a few individual nurses were genuinely kind and caring, they appeared chronically understaffed, which directly affected patient care and communication. Friendly staff cannot compensate for structural failures. The administrative team was polite and effective at recruitment, but that competence did not extend to execution. When it came time for my father to be transferred, the facility completely failed in its basic responsibility to coordinate transportation. Despite repeated inquiries, no transport was ever arranged. My father was left sitting for hours, confused and anxious, with no explanation as to what was happening. After waiting 2.5 hours past the scheduled pickup time with zero communication, I ultimately had to drive to the facility and transport him myself to avoid him being stranded another full day. The most concerning part: three hours later, while I was already in the process of picking him up, I finally received a call acknowledging that no transport had been set up at all — and that none was coming. This was not a minor inconvenience; it was a serious breakdown in care coordination that caused unnecessary stress for a vulnerable patient and his family. Transitions are critical moments in rehabilitation, and this facility demonstrated an alarming lack of accountability and follow-through. Families deserve transparency, staffing that matches patient needs, and reliable discharge planning. Based on this experience, I cannot recommend this facility.

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Andra Stamps

This would be a 5 if I could communicate with these people. my mother was placed in hospice, we were charged the full month up front $13,200, and she died 2 days later. They said they would of course pro-rate the funds. Now after 2 months of trying to reach them, they are completely silent. If they want this review to be updated in a positive way, they need to contact me. They know my number.

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L ST

Very nice rehabilitation facility. The team is warm and professional, and made sure we were kept informed about our loved one's care and progress. Facility is clean, bright, and has many sunny windows and nice courtyards. The entire staff, from administrators, nurses, therapists, dietician, techs, custodians.... EVERYONE is very responsive and helpful. Shout-out to social worker Tiffany who is so diligent about making sure the needs of the patient and their family are met. Thank you, Vierra, for providing such wonderful care.