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Valorie Eppard

I am very concerned about another outbreak of COVID in this facility. I was there yesterday and the notice was posted on the door. Management needs to be replaced; obviously there is a problem. People are not being adequately screened and trained to prevent these outbreaks. This is not a safe environment for the residents who have no other choice but to be there. This needs to be addressed immediately.

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MikeandPam McGee

Excellent place. Staff is friendly and professional. Building is clean, orderly/neat and was quiet even though busy while we were present. If you need to be in rehab, this seems to be a great place to be.

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Sarah David

My mother in law just got to this facility 2 weeks ago and we have had nothing but problems. She’s in there to do PT and those guys and gals are amazing so far! But the nurses are horrible, they don’t answer questions they won’t talk to you or look at you when they come in your room. My mother-in-law has her call bell on for over an hour to go to the ready room and nobody came in. I’ve asked to speak to the Director of Nursing but apparently she’s “ too busy” or just won’t talk to us. I’ve asked for the administrator and he’s “ out of the office “ or “ in a meeting”. I’ve seen him walk the halls and he’s very good with the patients but not with the staff. Very very rude and not the type of guy I’d want my daughter working for. When we first arrived we heard him yelling at a nurse about a patient who was being loud and walking around. The poor young lady started to cry and I wanted to hug her so badly. Someone at corporate better do something to fix this because it’s not ok! Then early this morning I go in to see her and the receptionist is there new from the other girl Mikayla and I asked where she was this morning and the lady said “ they let her go due to a conversation with family members “ I said isn’t that your whole job ? So so sad that she’s gone we loved her so much in the short time we were here. Corporate needs to get involved and get that administration fixed get a new Administrator and a new Director of Nursing please because clearly this people are only in it for the money. Going to be taking my mother in law out of here and going somewhere else. So unfortunate they can’t keep god people who genuinely care.

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Nita Roush

We had a wonderful visit with our aunt/great aunt. The staff is so pleasant. One staff member took the photo attached. Our aunt is so happy and says she is treated very well. Thank you for taking such good care of her.

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Theresa Kraemer

Carriage Hill has the best service, food and activities! The staff has been very accommodating to our needs, the therapists and nurses are wonderful! We are happy with how out mother is being treated there while she recovers from a broken shoulder! Also the food is exceptional!