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jonhson so cool

Falls Run Nursing and Rehab cared for my grandfather with such kindness and compassion. The staff treated him like family and gave us peace of mind during a very difficult time. We will always be grateful.

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Ahmed Yousif

The therapy team at Falls Run Nursing and Rehab was wonderful. They treated my grandma with such care and helped her make amazing progress in a short time. We’re so grateful!

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Eisha Raja

My father stayed at Falls Run Nursing Home and Rehabilitation for a few weeks before he passed away, and our experience was deeply disappointing. Throughout his stay, we witnessed repeated instances of negligence and lack of proper care that could have easily been avoided. On more than one occasion, my father fell from his bed because staff failed to ensure the floor mats were in place. Despite the first fall, the same mistake happened again a week later, when they forgot to replace the floor cushion after a meal. We also discovered that the wheelchair provided to him was faulty—it only had one functioning lock on one wheel. One day, while my mother briefly stepped away during a walk outside and after locking his wheelchair, he slipped down and off a curb, causing him to fall off the wheelchair. Even one of the head nurses, Heather, acknowledged that the wheelchair was defective. The most devastating incident occurred the night he passed. My father repeatedly told the nurse he was having difficulty breathing. Although she gave him oxygen, he was becoming increasingly confused and kept removing the mask. Knowing this, she should have checked on him more frequently—but instead, he was left unattended for nearly an hour, during which he passed away. To make matters worse, we are now receiving bills from the facility, even though his insurance confirmed that his stay was covered. I do want to acknowledge that there were a few kind and attentive staff members—specifically James, and Brea - who showed genuine care and compassion during his time there. Unfortunately, their efforts were overshadowed by the facility’s overall lack of responsibility and attention to patient safety. Our family trusted this facility with my father’s care during his most vulnerable time, and that trust was broken. I cannot in good conscience recommend Falls Run Nursing Home and Rehabilitation to anyone seeking compassionate or attentive care for their loved ones.

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Geneva Gillis

Our family will always be thankful for the incredible care my grandmother received at Falls Run. From the very first day, everyone , from the nurses and therapists to the aides and front desk staff treated her like family. They were so gentle, patient, and understanding, taking the time to make her feel safe, loved, and respected.

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JjcheckUp Tv

The staff at Falls Run Nursing and Rehab have been amazing with my grandma. They’re caring, patient, and always keep us informed. The facility is clean and welcoming, and it’s clear everyone truly cares about the residents. We’re so grateful for the wonderful care she’s receiving!