GALAX HEALTH AND REHAB is a Medicare-certified nursing home located in GALAX, VA. CMS overall rating: 1 out of 5 stars. Google rating: 3.4 out of 5 from 21 reviews. Accepts both Medicare and Medicaid.

GALAX HEALTH AND REHAB

galax, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

836 GLENDALE RD

GALAX, VA

Galax City County

Service Area

This nursing home is located in Galax City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TRIO HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.37 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.34 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 76.9% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 67.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
21 reviews
Sherry Tate

Sherry Tate

Not a place to take your loved ones.

Verified Google review
Rick Johnson

Rick Johnson

Galax health and rehab I'll give him this much the place is clean. I've been here approximately two weeks, I have yet to get a hot meal. Don't get me started on the portion size of the meals, my 2-year-old grandson could eat more than that. The staff that I deal with on a day-to-day basis is so understaffed. When you push the call button for the nurse,sometimes they come right away sometimes they take forever. I have had to wait for up to 40 min. Medical attention don't hold your breath. It takes forever to get anything accomplished.

Verified Google review
Michelle Testerman

Michelle Testerman

I visited a friend at this facility and I was absolutely shocked, amazed, and impressed. This place was a complete 360 turn around from what I saw a few years ago. The room was very clean. His tray of food actually looked edible. The CNA's were on the halls working and not sitting at the desk on their phones. Everyone was very nice. My friend said he was very pleased with his care and happy there. A lot of new staff members there which is a very good thing. I was very impressed with the changes. Keep up the good work. Like I said a few years ago I would not have given a review. There is good and bad everywhere and in every line of work and being short staffed is a nightmare. This facility has turned things around and the places looks great and most importantly my friend is being taken care of extremely well. Thank you all

Verified Google review
Tim Walker

Tim Walker

I have truly never received such expert, comprehensive and friendly care. Across the board, administration, CNA's, LPN's, RN's, doctors, custodial and kitchen are incredible. I feel safe and protected.

Verified Google review
Elizabeth Diel

Elizabeth Diel

If you have any questions about Galax Health and Rehab and the skilled nursing and long-term care services they provide, I encourage you to contact the facility directly. Some of the reviews reflected here are not accurate or fair. The entire staff at Galax Health and Rehab are committed to providing their residents with compassionate care, and the comfort, care and well-being of their patients and residents is always their first priority. I encourage you to call them and speak with them directly about you or your loved one's needs. They are willing to help in any ways they can.

Verified Google review

Reviews from Google Places for GALAX HEALTH AND REHAB. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.