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Rhonda Weinstein

My mother was a long term care patient here for almost a year. The nursing staff, for most part took great care of my mother. As in most places there are a few employees that did not do their jobs well and management could do a better job with making sure all employees are treating every patient with kindness and compassion. The nurse managers (Shana and Jason ) do a fabulous job giving excellent care to all and were so kind and compassionate to my mother. My family and I are so grateful for the way they took care of her and always made time to communicate with us and answer any questions we had.

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Jackie Brown

My 83 year old mother was in NorthHampton Rehab for two weeks. I was nervous about having her there due to all the horror stories I had heard about rehab facilities, but knew she needed rehab to gain her strength. The staff was absolutely amazing. I visited her everyday and she was always clean and happy. She said to me, “ when you told me I had to come here, I decided that I was never going to speak to you again but thank you so much for insisting that I come. This has been a very pleasant experience”. We only get one mom and to have a facility take the same care of your mother as you would was truly a blessing. Thank you, Thank you. Kudos to your staff. You all rock🫶

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John Morehouse

Northampton Nursing home was a great home away from home. My husband received very good care and the staff were caring, accepting and patient. They were attentive to his needs and efficient about arranging for transportation. The facility itself was older but very well kept up and the communal area with views of a pond gave us a pleasant place to sit and chat. The room he had was a roomy area where we could visit and more importantly my husband liked it. I always felt welcome there and my husband became part of their “family.” We thank them for all they did.

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ZumBeana Fitness

Do not bring your loved ones here. These people do not care about anyone or anything other than a paycheck. How they achieved titles as any type of nurse, is beyond me. If you are not able to have someone there 24/7 to make sure they are not rough housing, and literally tossing them over like a rag doll, despite being told multiple times they’ve just had major surgery on their spine. And the bed side manner and straight nasty, I know it all, arrogant attitudes of the so called higher ranking nurses and staff is quite disgusting. Ending up with debilitating bed sores and have the nerve to lie and say the hospital sent her there that way. When it’s to the point where you have to seek legal counsel and file reports. Do not come here! And if you have loved ones here, Check in more often, be there and insist to watch when they have to be changed or cared for.

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Cindy Marshall

My first contact was Charlene Craig, very cheerful and friendly on the telephone. Later that day my sister, Naomi Cuthrell was moving in for a short stay. The nurses at the Bethel desk were wonderful. The facility was bright and very clean. My sister had nothing but praise on how well she was treated.