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Dancingoncloud9

I've waited more than 8 months to post this review. The staff have been incredible. My grandmother is being cared for with compassion and respect. The facility is very clean and esthetically modern. The care team communicates with me regularly and have been incredibly accommodating.

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Virginia Belle

My family member was accepted into this facility for Medicare rehab from Prince William Hospital. The care they provided was outstanding as this person needs all daily life activities taken care of for them. Every member of the nursing staff on every shift was wonderful, caring and provided great communication to the family. The administration for the facility is extensive and has a lot of red tape and I will admit that it was frustrating to figure out which department handled which thing. Eventually I was able to make contact with everyone I needed to speak with and all issues were resolved. I was not aware that Birmingham Green works in conjunction with some of the local counties, and in order to live there long term you have to meet certain residency requirements. But for short term rehab, it is a great option.

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RRTCL TV

My mom was at Birmingham Green Nursing home for over 2 and half years. The staff in the Cherry Bloom section in the nursing home was very caring and were always respectful and responsive to her family. I don’t recommend you drop off your relatives and not visit them like it appears to me that most people did. By visiting it shows the staff that you care. The staff is under paid but not under appreciated. Aaron the administrator is especially responsive and caring as well.

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Susan McVeigh

Worse place ever. My mom was in rehab after a fall. When I walked in, the staff was trying to force my moms dentures into her room mates mouth, thinking that they were hers, even thought they were clearly labeled and in my mom's locker. Also, my mom had broken wrists, thought they were so fresh they weren't easy to see on an x-ray yet, but my mom was miserable and in pain because of them. The staff kept lifting her up by pulling on her hands, one aid on each side of her bed. She would yelp in pain and we left telling them to stop. That was when I decided that one of us were going to stay by my mom's side, morning and night, which I did, until we could move her to another place, which we did. They are the worst.

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J M

Birmingham used to have a bad rap in 10 years ago but we were told it has been redone and new management so my grandmother decided to give it a try. We could not be more disappointed with the standard of care at this facility. When my grandmother would Press the bedside nurse assistance button it would take over 10 minutes each time before any nurse came in and to be met with a subpar attitude doesn't make the situation any better. The rooms are so small I barely had room to transfer my grandmother from wheelchair to bed. There were Dead beetles along the base boards. In general the nurses did not seem like they cared and often had an attitude or seemed frustrated. Each time I called the facility it took at least two phone calls to actually get through and transferred to my grandmother. Often times I would call and either nobody would speak after they said hello or put me on hold and not come back. They definitely need to be trained better and customer service. I would never send my grandmother back to Birmingham green and I would not recommend.