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Lavish Lavish 415

Mom was recovering, went there & caught pneumonia in their care. She passed. So many thoughts run through my head. Would not recommend anyone. Be careful, they have 2.9 stars for a reason

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Tina Bowman

Mulberry Creek has made great strides to become one of the nicest facilities in the area. Becoming a 5 star facility was no easy task. Not only are constant upgrades being made but cleanliness and comfort are a top priority. Not to mention the quality of care the patients receive from every dept. It starts at the top with excellent administration. The nursing staff really care about their patients and give them the care they deserve. You can feel comfortable knowing that your loved ones are being well taken care of. Every dept in the building goes above and beyond. If you are looking for a wonderful facility for your loved one. Look no further.

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Tammy Cochran

My mom had hip surgery back in November 2023 and had to have rehab! We chose to put her in Blue Ridge, which was the best decision we made. Everyone there was so nice and caring. She got the best care that I could ask for. She’s home now and doing very well. I wanted to leave a review to say if you have a loved one and you want the best care send them to Blue Ridge. Thank you again for all you did for her.

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Tiffany Case

I would leave 0 stars if I could. There’s no wonder this place is only being held open because of a court order. Roaches are EVERYWHERE ....even after making a complaint and the room was supposedly sprayed for them. The patients live in filthy conditions. The entire building is in MAJOR disrepair. I went to wash my hands this evening and there was nothing but very hot water to use and no cold water at all would come out of the faucet. More often than not, his bathroom that he shares with another patient has dried feces sprayed all over the toilet seat. There is ALWAYS trash all over the room and spilling out of the trash cans.I went to cut my father’s long hair this evening and the matted mess that was actually behind his head shocked me. A rats nests is putting it nicely. He had actually formed 2 very thick dreadlocks from not having his hair washed...much less combed...in God knows how long. He constantly complains of how the nurses are very rough with him when providing care and how they constantly roll their eyes and smart off to him on a daily basis for basic requests made by him. So unprofessional !! I will be moving him from this hell hole ASAP! I hope every patient gets to leave here and they close the doors for good as they all deserve better than this. Debby and James (2nd shift) are awesome nurses and do the best they can with the situation and resources. All other nurses are standoffish for the most part and downright lazy.

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Shauna Hy

We went to visit a family member and what we saw was the worst site in the world. The patients rooms and restrooms are in terrible condition. Most of the patients are drugged and can't talk but want to talk. The CNA's pushed the patients around with anger and yelled at some of the patients. The halls smelled like urine, feces, and vomit. I had an extreme sore throat after leaving the facility. I hope that the state of Virginia review this place because the patients are peoples loved ones and shouldn't be treated as such and shouldn't live in that type of condition. This place deserves 0 stars.