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Dana Loper

My loved one was well looked after here. The staff was friendly and attentive. Housekeeping was EXCELLENT! Nursing was top notch! Therapy was excellent as well! It's hard in an industry that is so short staffed nationwide to always hit all the marks but Newport News Nursing Health and Rehab strives hard! Thank you for taking great care of my friend who is like family. God bless you all!

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Brianna Jackson

There are some amazing staff at Newport News Health and Rehab. Regardless of how short-staffed they have been, they seem to show amazing care to their patients. I notice how clean the building is ; there are no bad odors when you walk the facility . Thank you to an amazing Team

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Jason Davis

My mother seems pretty happy at this facility compared to the last 2 places. I've noticed she has friends now from the meetups and I think that helps her want to get out of bed more often which I am so happy for. Food looks good and rehab seems to actually care which is pretty rare in my experience. Fingers crossed !

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Nora Mayberry

It is with immense gratitude and profound satisfaction that I convey my commendation for the exemplary care and support received during my recent stay at the Newport News Nursing Rehab Center. The standard of professionalism and dedication exhibited by your entire team was truly outstanding. From my admission, every staff member consistently demonstrated an unwavering commitment to patient dignity, meticulously respecting personal space and ensuring privacy. This steadfast adherence to patient-centered principles was particularly remarkable given the challenges posed by staff shortages, where individuals admirably managed expanded responsibilities across various units without any compromise in the quality of care delivered. A testament to their exceptional commitment to patient welfare occurred during a critical nighttime incident involving unexpected complications. A staff member responded with remarkable urgency and clinical acumen, swiftly assessing the situation and escalating it to the nursing team. The seamless coordination and effective communication with the on-duty physician, leading to prompt authorization for necessary interventions, provided invaluable reassurance during a vulnerable moment. The nursing staff, in particular, consistently demonstrated extraordinary vigilance and responsiveness, thoroughly evaluating patient needs and diligently securing physician approval for all medical interventions, including medication administration. Beyond their clinical proficiencies, the entire team fostered a uniquely compassionate and supportive environment. Their proactive daily check-ins, often extending beyond assigned sections to offer encouragement and warm greetings, created a palpable culture of personalized engagement. This dedication to fostering connection was evident in every interaction, enhancing the overall patient experience significantly. The Physical Therapy department merits distinct praise for their invaluable contributions to my recovery. Their dedicated therapists engaged me assiduously each day, facilitating significant progress in regaining mobility. I vividly recall the personalized and encouraging approach, exemplified by therapists who skillfully integrated tailored motivation and, at times, humor, to maximize my progress. The department's consistent personal introductions and genuine interest in each patient's journey cultivated a highly welcoming and supportive atmosphere. Furthermore, the environmental services team played a crucial role in maintaining the facility's pristine conditions. Their meticulous attention to cleanliness, coupled with consistent courtesy, respect for privacy, and cheerful demeanor, contributed significantly to my well-being and comfort. Their unwavering positivity, irrespective of daily demands, is truly commendable. I wholeheartedly recommend the Newport News Nursing Rehab Center to any individual seeking rehabilitation services, whether for short-term recovery or long-term care. Their holistic approach, which seamlessly integrates unparalleled medical and therapeutic expertise with genuine compassion, creates an environment supremely conducive to healing and comprehensive recovery. My deepest appreciation goes to each and every member of the team whose professionalism, empathy, and consistent encouragement were instrumental in my journey to recovery.

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Lula

The staff were kind and respectful to my mother. They got her up and walking with therapy so we could take her home. The admission girl Chanel at the hospital was informative, and Tania answered all questions once I got to the building with mom. The nursing team was very attentive. Thank you for getting my mom home.