Norfolk Health Care Center is a Medicare-certified nursing home located in NORFOLK, VA. CMS overall rating: 1 out of 5 stars. Google rating: 3.9 out of 5 from 188 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Norfolk City County and serves residents in the VA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
LIFEWORKS REHAB
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
This place is the absolute worst. Everyone sits around doing absolutely nothing. My family member was being neglected, ended up getting sick, dehydrated as well as a lot of other SERIOUS issues. Wasn't getn bathe daily. Wasn't being fed properly. The place was always dirty and junkie There were NUMEROUS negative rumors about this place however we brought them there anyway. Worst mistake ever! So glad we moved them from there before they ended up on their deceased list!
Not sure if my review came up. Not enough food. Poor quality food. Dirty facility. Staff congregating at desk. Patient promised snacks and more food. Took 4 days to start physical therapy.
Gabe and Jay provided outstanding services during my heart stress test. They explained in detail during every step of the process and ensured that I was able to handle it and that all things went well.
The worst place you could ever have your family members stay. From the top management to the cleaning staff. They don’t care! Rude and combative. They refuse to give medication on time, or at all! Our family member was left in her own waste for hours every day. No proper care or attention to detail. The nursing staff as a whole is incompetent, with an attitude.. My mother suffered the whole time she was there. Her condition was so neglected, she had to return to the ER! All type of infections, and even lost an eye due to Ill treatment and neglect. This facility needs to be shut down immediately!
I was a patient there for 20 months and I have to say that I saw a lot of things that should’ve been corrected.. like all the nurses and CNA’s sitting at the nursing station when room call lights were on.. another problem is they run out of patients medicine and it takes a couple of days to get the medicine.. they have 2 patient elevators and on freight elevator.. there has been times where there wasn’t any elevators working for hours… the food is not very good most of the time and the kitchen staff don’t pay attention to the slip of paper telling them what each patient is supposed to be eating… the only 2 departments there that are awesome are your Therapy which is pretty top notch and the activities department… the place doesn’t seem to recognize there good workers because they have lost a lot of really great nurses… I spoke with the admiration about this and she gave me the impression of she didn’t care
Reviews from Google Places for Norfolk Health Care Center. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.