SIGNATURE HEALTHCARE OF NORFOLK is a Medicare-certified nursing home located in NORFOLK, VA. CMS overall rating: 2 out of 5 stars. Google rating: 3.5 out of 5 from 80 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Norfolk City County and serves residents in the VA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
SIGNATURE HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
✓ Below average (better) (lower is better)
⚠ Above average (lower is better)
This place I have no words so far to express my up most concern. Its going on day 3 now that my mother has not received dinner. She isn't receiving any help with simple things such as turning on a fan due the room being kept so hot. The bathroom in her room also looks so ran down and her room is very outdated. If you look at the pictures on the website please believe me when I say its a bold face lie. The pictures make the place look nice and welcoming and its far from the truth. Staff also hasn't been helpful at all with information. In my opinion the staff do the bare minimum to even say they are doing their jobs. I honestly don't understand how the place is getting any good feedback. I know i will be making a formal report and calling adult protective services on them.
Horrible Facility. This facility is in extremely poor condition. The entire building stinks of urine, and staff frequently cuss at patients and is very disrespectful to them. Patients are not assisted with bathroom needs in a timely way and are often left in soiled adult briefs for hours before being changed. The overall staff conduct reflects a serious lack of professionalism, experience, and compassion. Immediate review and corrective action are needed to ensure residents receive appropriate and dignified care.
The thoughtfulness of this team is wonderful. I never felt like just a number when I was there. I even got real time to speak with Kelli, the Administrator. She was really nice and made sure my questions were answered. I'd also like to give a special thank you to Nurse Regina, Nurse TC, and social workers Marilyn and LaToya. They have all been so accommodating and caring. What a team!
I found my stay at this facility to be great everyone understood your reason for being here and treated me with the up most respect. I had a amazing experience in therapy and they didn't push me to the point of more pain. I would recommend people to be placed here. They offer daily activities for the patients and does not force you to participate and on Fridays we all get together and workout including the staff.
I was extremely surprised and happy as I was nervous coming here because of its rating and where my insurance would allow me to go. Honestly, I’m surprised the rating isn’t higher. The first person I met was so supportive and welcoming and a week in everything keeps getting better. Yes, I am on a floor with long term residents but all the staff are encouraging me to keep working hard so I can get back home. I couldn’t ask for more from the physical, occupational and speech therapists. I feel like I’m an active participant in my recovery journey through its ups and occasional downs. Looking forward to my progress over the next two weeks and working with the people that are making it happen.
Reviews from Google Places for SIGNATURE HEALTHCARE OF NORFOLK. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.