WATERSIDE HEALTH & REHAB CENTER is a Medicare-certified nursing home located in NORFOLK, VA. CMS overall rating: 3 out of 5 stars. Google rating: 3.7 out of 5 from 95 reviews. Accepts both Medicare and Medicaid.

WATERSIDE HEALTH & REHAB CENTER

norfolk, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

249 SOUTH NEWTOWN RD

NORFOLK, VA

Norfolk City County

Service Area

This nursing home is located in Norfolk City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

SABER HEALTHCARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.90 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.96 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 37.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 35.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.7
95 reviews
M.J.

M.J.

My mother was a short term/therapy resident at Waterside Health and Rehab Center last month after a short hospitalization. I was impressed with the kindness and dignity the staff showed her as she has mild Dementia and this was the first time she had ever been in a facility and away from her home. They ensured she was safe and comfortable at all times. Every time I visited or called her (which were different hours of the day), she was always in good spirits, clean, had snacks available and most important, happy. My mother was a fall risk due to her overall diagnosis and ambulatory status. The nursing staff were diligent in monitoring her closely, assisting her to the restroom often, and ensuring her overall care was provided in a loving and caring manner. Therapy staff ensured she was meeting her goals so she could return home safely. I want to thank Waterside for everything they assisted my mother with. She is now home and doing well! Praying she never has to go to the hospital or a skilled nursing facility again but if it is ever needed, Waterside will be our first choice! 😊

Verified Google review
Maureen Steinhouse

Maureen Steinhouse

Staff members are all friendly and accommodating, especially important over the Holidays. My elderly mother with limited mobility and diminished mental capacity is being accommodated with great care. The facility is clean and mom’s room is comfortable. Thank you for helping to ease our stress!

Verified Google review
Eliza Grover

Eliza Grover

I’ve been to Waterside multiple times, and it is always extremely clean and well maintained. The staff is consistently welcoming, kind, and professional, which makes the environment feel comfortable and positive. I especially loved how the Admissions Director greeted me so warm, friendly, and attentive. You can truly tell that this facility values both its patients and visitors.

Verified Google review
Edie Earles

Edie Earles

I have visited different facilities in this area, visiting friends, loved ones and doing service events with my sorority sisters and I can say this facility is one of the nicest. It is clean, the staff is caring, they speak to you when you walk down the halls and they interact with the residents. If I had to recommend a place for your loved one, weather it is for rehab, long term care or respiratory, I would not hesitate to tell you to take them here.

Verified Google review
Jacqueline Stinnette

Jacqueline Stinnette

I work in Home health as Chaplain and frequently visit various facilities to offer support. Waterside Health and Rehab has shown major improvement. The staff were welcoming and greeted me as I traveled through the building. The facility had a nice clean environment. The Social Services Director, Khadijah, always takes the time to acknowledge my visit and discuss current or upcoming discharge needs to ensure families are aware of available services. Overall, my experience has been very positive, and I would recommend Waterside Health and Rehab for placement.

Verified Google review

Reviews from Google Places for WATERSIDE HEALTH & REHAB CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.