NORTON COMMUNITY HOSPITAL SNF UNIT is a Medicare-certified nursing home located in NORTON, VA. CMS overall rating: 4 out of 5 stars. Google rating: 4.0 out of 5 from 433 reviews. Accepts both Medicare and Medicaid.

NORTON COMMUNITY HOSPITAL SNF UNIT

norton, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

100 15TH ST NW

NORTON, VA

Wise County

Service Area

This nursing home is located in Wise County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

BALLAD HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 4.26 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 8.21 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 18.8% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4
433 reviews
Linda Lipps

Linda Lipps

I was in the hospital from December 17th until I was transferred to the Skilled Nursing Unit on the 31st. I was treated like I was a VIP by everyone. I have no complaints about my stay they even fed my husband while he was there at the nurse’s request.

Verified Google review
Deb Lancaster

Deb Lancaster

I was in for a chemical stress test, I was nervous, Mr Reynolds was professional, kind, funny and explained the entire process. His nurse was ABSOLUTELY an angel. She put me totally at ease. Between the two of them I was calm and well fed 😊

Verified Google review
Tiffany Rogers

Tiffany Rogers

Took my mom to the ER and was graced by Dr Hodges. He looked homeless, was rude, refused to treat my mom for hypertension, my mother was not even hooked up to heart monitor or bp monitor. I had to do this! No one ever came to check on her. They came to discharge her. I said no! We haven’t even seen the Dr and no one has rechecked her bp. He said yes they have it’s different on the monitor- I said yes because I have been monitoring it! He got good ole Dr Hodges who entered the room ready for confrontation and was arrogant. He said her bp is down and I said yes but she will go home and it will go right back up. I am very concerned- what if she has a heart attack or stroke and his response was well it’s not at this ER son that isn’t on me. Ok really what a jerk! No bedside manner. I was checking my mothers orthostatic bps and he said why would you be doing that- I said if you read her recent lad report of holter monitor you would know her tachycardia is triggered when she lays down. He had no ideal- then blamed my mother. He said I don’t have time to keep doing this with you and I told him please go and put his priorities in check- he left and then the nurse was rude….horrible experience! And i will be reviewing every where I can! He needs to go!!!

Verified Google review
Elizabeth McNutt

Elizabeth McNutt

Everyone we came in contact with during our visit was wonderful, helpful and kind. It was the best medical visit I have had anywhere. We drove over an hour for my medical tests and it was well worth the drive. Thank you to everyone at Ballad Norton Community Hospital.

Verified Google review
Ashley Coffey

Ashley Coffey

Labor and Delivery was great! They took good care of me and baby. Dr Morehead was kind and knowledgeable, he seems to enjoy his work and takes great care of his patients. Nurses were compassionate and attentive. I never had to wait for anything. My husband was welcome to be there with me at every step. They were a blessing, and I can't wait to have my next baby there.

Verified Google review

Reviews from Google Places for NORTON COMMUNITY HOSPITAL SNF UNIT. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.