AUTUMN CARE OF PORTSMOUTH is a Medicare-certified nursing home located in PORTSMOUTH, VA. CMS overall rating: 4 out of 5 stars. Google rating: 3.9 out of 5 from 67 reviews. Accepts both Medicare and Medicaid.

AUTUMN CARE OF PORTSMOUTH

portsmouth, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3610 WINCHESTER DR

PORTSMOUTH, VA

Portsmouth City County

Service Area

This nursing home is located in Portsmouth City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

SABER HEALTHCARE GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.29 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.18 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 41.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
67 reviews
Sherri White

Sherri White

I don’t know about the price. But the staff is wonderful. Kudos to Jennifer Ward, Nurse Andlink, Dalannia CNA, and Anglica - names may be misspelled. They were awesome. The food was great. My purpose was for rehab. My 3 weeks for rehab was awesome.Andy aka AJ and Fischer, Pam, and Stephanie are a great team. They are patient with you and they let you go at your own pace while trying to encourage you to do more if you can. Great overall experience. The Activity person is outstanding as well. Saber won the award Quality of care. Well deserved. Autumn Care of Portsmouth. Will miss you all!!!

Verified Google review
Hatian Chocolate Beauty

Hatian Chocolate Beauty

My family member was cared for at Autumn Care Nursing Home, and I’m truly grateful for the compassion and attention they received. The staff was kind, professional, and always treated my loved one with dignity and respect. The facility was clean and welcoming, and communication with our family was reassuring. I would highly recommend Autumn Care to anyone looking for quality, heartfelt care for their loved one.

Verified Google review
Ozella Flemings

Ozella Flemings

My first encountered in a facility was at Autumn Care of Portsmouth for Rehabilitation. I am forever thankful for the Team there because they accepted me as a critical patient from another state when no else would. My Rehabilitation and nursing care gave me what I needed to get stronger. I felt love and supported from all the staff through my most difficult days. There were a few concerns but was immediately addressed. The Administrator, kind and acted as a Social worker as she showed compassion at my bedside during difficult talks. A major bonus was having a Medical Doctor, a Nurse Practitioner onsite daily, Clinical Licensed Social Work weekly visits, visits from Director of Nursing, her assistant, Nurse mangers, Registered Dietician overseeing my care but also educating me on the risks when I was noncompliant. Nursing Team updated me and my family. They assured I had specialists to prevent further damage. Activity Department made sure I was included in one on one activities, per my choice. Housekeeping Manager went above and beyond when replacing my larger digital clock when it was mistakenly dropped. These are the small things that made my stay pleasant during an unfortunate situation.

Verified Google review
T F

T F

This facility has been a true blessing for our family. We had to make the difficult decision to place my mother in law somewhere, so she can get the help she needs. From the 1st day, everyone here has been very helpful, explained every step to us. From the nurses to the Admin staff everyone has shown us compassion. Any questions we had have been answered, she has received wonderful care. Thank you!

Verified Google review
Connie Ely

Connie Ely

My family and I had to make a difficult decision to placed our mother at Autumn Care of Portsmouth. This was an emotional experience because we as her children failed her. Yes, it was an adjustment because I had to release control but was encouraged to see it as partnership for her care. In weeks we saw the improvement and knew all the tears, prayers and uneasiness we had made the BEST decision for our mother. Due to the Team’s 24/7 care and communication, it has given my mother more time with our family. Due to the Team’s compassion, caring and understanding as her caregiver and daughter life was saved. Thank you Autumn Care of Portsmouth Family Forever Grateful The Flemings’ Family

Verified Google review

Reviews from Google Places for AUTUMN CARE OF PORTSMOUTH. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.