PORTSMOUTH HEALTH AND REHAB is a Medicare-certified nursing home located in PORTSMOUTH, VA. CMS overall rating: 1 out of 5 stars. Google rating: 4.3 out of 5 from 145 reviews. Accepts both Medicare and Medicaid.

PORTSMOUTH HEALTH AND REHAB

portsmouth, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

900 LONDON BOULEVARD

PORTSMOUTH, VA

Portsmouth City County

Service Area

This nursing home is located in Portsmouth City County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

TRIO HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.29 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.26 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 92.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 75.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.3
145 reviews
Zin

Zin

We had been unable to get in touch with our family member for over a month. A nurse named Savonia(sp) went above and beyond to help us reconnect. She was incredibly patient and made sure we were able to successfully connect with our loved one. Thank you, Savonia!

Verified Google review
Emerald Chandler

Emerald Chandler

Portsmouth Health & Rehab is an outstanding facility. The building is always clean, well-maintained, and welcoming. It’s clear that the staff take pride in keeping everything sanitary and comfortable for residents and visitors alike. The leadership here is truly exceptional. Jessica Land, the director, goes above and beyond to ensure everything runs smoothly. You can see her influence in the professionalism of the staff and the overall positive atmosphere. She’s approachable, caring, and clearly dedicated to high standards of care. Highly recommend this facility for anyone looking for a clean, well-managed, and compassionate environment for their loved ones.

Verified Google review
Tremell Blount

Tremell Blount

Our family had a very positive experience with Portsmouth Health and Rehab. One of the highlights was having the opportunity to sit down with the Director of Social Services, Miss Jessica Land, to discuss and better understand advanced directive options. She took her time with us, explained everything clearly, and made the process feel much less overwhelming. We are also very thankful for the care and support provided during my mom’s stay. The nursing team, therapy staff, dietary department, and every member of the facility staff played a role in making her time there as comfortable and positive as possible. It was a pleasant experience overall, and we truly appreciate all the guidance and kindness we received along the way.

Verified Google review
Crystal Scoby

Crystal Scoby

I had a very positive experience with Portsmouth Health and Rehab. My grandpa was a resident here, and the care he received made a big difference during his stay. I especially want to thank Jessica and Shanice from the Social Services team. They went above and beyond to make sure everything was handled for his discharge. They helped set up Home Health services and made sure the transition back home was smooth and stress-free for our family. Their kindness, professionalism, and genuine care stood out, and I truly appreciate the support they provided during this time.

Verified Google review
Beverly Kenzler

Beverly Kenzler

Portsmouth Health and Rehab is a great place to be for me. My Name is Beverly Kenzler and I love it here. The staff are very kind and loving and they really care about you. The medical care is wonderful. Today I received my morning care from the DON Natasha and she gave me a great bed bath. The activity department is great and they are always doing something for the residents. I am very happy and content to call this my home.

Verified Google review

Reviews from Google Places for PORTSMOUTH HEALTH AND REHAB. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.