HERITAGE HALL-RICH CREEK is a Medicare-certified nursing home located in RICH CREEK, VA. CMS overall rating: 4 out of 5 stars. Google rating: 4.5 out of 5 from 20 reviews. Accepts both Medicare and Medicaid.

HERITAGE HALL-RICH CREEK

rich creek, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

120 OLD VIRGINIA AVENUE

RICH CREEK, VA

Giles County

Service Area

This nursing home is located in Giles County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

HERITAGE HALL

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.42 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.61 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
20 reviews
Kathy Mitchell

Kathy Mitchell

I am disappointed, due to the loss of my husband's hearing aids which is a cost of 5 Thousand Dollars. It was the employees job to keep up with his hearing aids when they were removed at bedtime and then they were to be replaced at morning time . I cannot take a picture of the hearing aids due to the loss of them.

Verified Google review
Tammy Viti

Tammy Viti

We had a very good experience with my 90 year old mother there for about 50 days. The PT/OT is first rate, the nursing care is excellent, good food, and lastly, the facility is spotless/odorless. I would highly recommend Heritage Hall.

Verified Google review
Tina Conner

Tina Conner

My Great Uncle is there Amos Looney and they are very kind to him and me when I visit

Verified Google review
Austin Spangler

Austin Spangler

This place is great!!!! From the front office ladies to the nurses, everyone is so helpful!!! We are blessed to have a great place when you need it!

Verified Google review
Amber Akers

Amber Akers

The staff at Heritage Hall Rich Creek are the best. Their dedication and compassion to their patients always amazing me when I am in their building. Kelcey and Belle are very easy to work with and go out of their way to ensure their residents have the best care.

Verified Google review

Reviews from Google Places for HERITAGE HALL-RICH CREEK. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.