CANTERBURY REHABILITATION AND HEALTHCARE CENTER is a Medicare-certified nursing home located in RICHMOND, VA. CMS overall rating: 1 out of 5 stars. Google rating: 4.5 out of 5 from 563 reviews. Accepts both Medicare and Medicaid.

CANTERBURY REHABILITATION AND HEALTHCARE CENTER

richmond, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1776 CAMBRIDGE DRIVE

RICHMOND, VA

Henrico County

Service Area

This nursing home is located in Henrico County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

MARQUIS HEALTH SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.64 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.33 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 82.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 58.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.5
563 reviews
Mayzy

Mayzy

Skilled nursing: 15 patients per 1 LPN. Unacceptable even with 2 aids. Look to see how many times this place has been sued. It’s the bottom of the barrel. Meds— you will wait days to receive them. Education non existent. And don’t think you will be able to check on your loved one at night. Not once did they Ever answer the phone , EVER .They don’t have time. Terrible place to be a patient at or an employee. Weekends, nights or holidays forget it they are always short handed. Your loved one won’t be turned every 2 hours and you will have to raise Cain to have them sit in a chair. The standard of care is below standard. 80% of the employees care but are way to overloaded, the other 20% have attitudes and we were scared to leave our loved one with them. We had things stolen. We were warned by other staff that people stole.(not other patients .) Now if they are stealing from the helpless what kind of people are these? Ones to leave your vulnerable loved ones with? This facilities lobby looks very nice but as soon as you turn the corner to skilled nursing halls the smell of urine is horrific 99% of the time. Take your loved one somewhere else if possible. Somewhere they won’t rob your loved one and you don’t have to fight to get medications and respiratory treatments and the nurses don’t have 15 non ambulatory patients. It’s so WRONG! Do your due diligence. Read the reviews, Google their law suits and make a better choice.

Verified Google review
Rhona Caldwell

Rhona Caldwell

My husband is making incredible progress at Canteberry Rehab and Health!! I especially want to give thanks to the Respiratory team headed up by Jessica! My favorite folks! Jackie, Taya, Brenda, Christina, , Anne and Marvette have been a constant support! Skilled and friendly! And PT folks Joe and Danielle! Thank you for all you do

Verified Google review
Diane Brown

Diane Brown

I feel extremely Thankful, Grateful and Blessed I was able to have my sister admitted into this facility. My sister has dementia. Considering the nursing home she was transferred from, the Canterbury is truly exceptional. I have and am continuing to become familiar with the staff. They are awesome. Everyone has their opinions on everything. However, I too work in public service ( Correctional System). It is a very thankless job. There are many ungrateful people on the outside looking in. Yet, everyone does not have the care, patience or strength to do this work. TRY IT FOR YOUR SELFS. As for me, I know the difficulties and hard work first hand. Again, I work in the jail system. It is not easy. Thank you to the entire Canterbury Staff and may God continue to Bless you all!

Verified Google review
Lawrence Talley

Lawrence Talley

My stay here at Canterbury has been excellent. The nurses and other staff have been great. Nina Gwathney helped me with all my discharge planning and needs, she really made my transition home very easy, I'm really greatful for her.

Verified Google review
Harper D

Harper D

I recently hosted an event at Canterbury with their Marketing team. They are a wonderful and professional group to partner with. The building looked great and the staff were very kind and welcoming. Danielle Richardson is extremely knowledgeable in her field and is an expert in patient advocacy. If you need assistance in finding placement for your loved one.. Danielle is the person yo call. Thank You for all that you do!!

Verified Google review

Reviews from Google Places for CANTERBURY REHABILITATION AND HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.