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Cathanna Ruecroft

I don't feel that Miss Rakes in room 116-A is getting quality care. One day she told me she sat in her BM for 8 hours. I pray this is resolved . I understand about being understaffed at times, yet this care and patient respect is a priority. Thank you

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Bobby Tapper

Our experience with this center was awful. This center should be shutdown. No one knows who is doing what. My husband almost died at this center because he wasn’t getting the care that was supposed to be given. Please move your love ones from this place. The patient rooms are awful.

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Codi Pelser

My mom was a patient there. Y'all sent her home without calling me first. She was left alone at the back of the apartment building. When I brought her in the apartment, she was confused, shaking, couldn't talk in complete sentences, and couldn't feed herself. She died the next morning!!!! I'm going to be filing a lawsuit!

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Chyrle Hamlin

Today was better. Questions regarding my nephew and his concerns were addressed. I left him some what pleased. He was sitting at the nurses station. He was concerned about the cleaning of his room. The Nurse Manager addressed it and his room was cleaned. He was pleased and said thank you to the housekeeper.

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David Schneider

This is a very good facility with very good Aides, especially one named Dikeyta who is EXCELLENT and pays special attention to her parents needs. Another is named Sheriell. She is also very attentive and helpful, especially getting me dressed every day - it is especially difficult because I am not able to fully stand on my own. Overall there are generally good daily activities for the residents. Meals are average to below average but sometimes special requests are accommodated. Overall "nothing to write home about." Rooms are clean and well maintained. Response to the Call Bell, however, is pathetic. Response times vary from 60 to75 minutes on average but sometimes are faster. Fortunately, I haven't had an "emergency need" yet. Laundry is done in house and takes about a week to get back.in my experience. There is a nurse on staff but no doctor or nurse practitioner. Hemo- dialysis is done in house one (1) floor above the residence level and I go three (3) times per week. There is a Social Services Director who screens my packages before they are delivered to me and she is not available on Friday, Saturday, or Sunday so I have to wait until after the weekend to get my packages. Physical Therapy is available 7 days per week and I go in the afternoon after lunch most often. The gym is adequate and I ride the stationary bike for at least 20 minutes every time I go. The gym has parallel bars, a weight lifting machine and other equipment. The staff at the gym is helpful. I go most places being pushed in my wheelchair but the staff is very accommodating in giving me a "ride" to wherever I want to go. A TV in every room and each room has a TV controller. Also a round 12 hour clock on the wall. Each room.has a 4 Drawer nightstand and a freestanding "closet" with two (2) drawers (there is also a regular, built in, closet inside the "front door" of each room.) Every room has a bulletin board where the monthly activities schedule is posted. There is a separate full bathroom in each room. In the bathroom is a toilet seat with side arms to help those, like me, who have "balance issues." Each room also has a hospital bed with the usual controls and a regular single arm chair. There is a rolling side table in each room. There is an Air Conditioner in each room with controls.