OUR LADY OF HOPE HEALTH CENTER is a Medicare-certified nursing home located in RICHMOND, VA. CMS overall rating: 4 out of 5 stars. Google rating: 4.0 out of 5 from 63 reviews. Accepts both Medicare and Medicaid.

OUR LADY OF HOPE HEALTH CENTER

richmond, VAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Church related

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

13700 NORTH GAYTON ROAD

RICHMOND, VA

Henrico County

Service Area

This nursing home is located in Henrico County and serves residents in the VA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.49 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.13 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 70.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 74.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4
63 reviews
Sabina Levy

Sabina Levy

My mother was in the skilled nursing/rehab part of Our Lady of Hope for 9 weeks. The staff on her floor were exceptional. They were caring, kind, gentle, and loving towards my mother. They treated her with dignity and respect. I don't know about the other parts of the building, but the employees there and the admin/ rehab people were fabulous.

Verified Google review
Leigh Ane Moore

Leigh Ane Moore

My family cannot brag enough of the BEAUTIFUL ladies at OLOH: Ann, Melissa, Nesha, Kathleen, Diana, Dee, Mila, Keke, Patricia, Samegne, Tracy, Angela, Lasanudra Amy, and Miss Kathleen. Thank you for taking care of my father-in-law. Truly our family is so appreciative of your help. You are angels.

Verified Google review
Marcel Jimenez

Marcel Jimenez

My mother was there for few weeks doing rehab on her hip. The staff was very very nice and helpful. special thanks to Delorese Kendrick for being an exceptional person caring for the needs of others.

Verified Google review
Monica Herbert

Monica Herbert

Let me start off by saying OLOH is the most amazing facility. My dad was there for two years before he passed away in July. My family and I would not have had our dad anywhere else. Every single employee goes above and beyond to make sure your loved one is well taken care of. Everything is always nice neat and clean. The daily activities are so great, my dad did so many things that we never would’ve thought he would have but the wonderful staff got him involved and he loved it. The nurses are so loving and caring! If you want to feel very comfortable with your loved one, this is your place. Our Lady of Hope is amazing and my family cannot thank y’all enough for taking such great care of our dad. ♥️

Verified Google review
Average Joe

Average Joe

We have a family member here. The staff is always very friendly and helpful. The facility is always clean and well-maintained. There's a good assortment of a services and amenities at the home. They have a salon and a church on premise. Good location not far from most shopping location, and have trips that they'll take that for weekly shopping.

Verified Google review

Reviews from Google Places for OUR LADY OF HOPE HEALTH CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.